Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and robust features, ideal for selling digital products like ebooks and courses. Key features include PDF stamping and customizable download links. The setup process is straightforward, enhancing store integration. Customer support is also highly praised for its responsiveness and helpfulness in offering customization advice and troubleshooting.
Refine
-
By rating
Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"
Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)
Highly Recommend this APP.
It is very powerful App, the Team is very cooperative, adding features we ask about.
Very very Perfect App to use.
Thank you so much! I'm happy of our conversations about the app since the beginning, your comments really help me to improve it day by day! Thanks again Fadi :)
The app acts as expected, and my digital products are delivered without issue to my customers. It's an easy process to attach the file to a product in my shop.
Thank you so much for your review! Glad you mentioned the fact that it is easy to use : that's my aim when I develop new features for the app :-)
Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!
Thank you so much! I was so happy to guide you through the app while replying to your questions in the chat. I'm super glad you liked the app and support I provide. Customer satisfaction is my number 1 priority. Don't hesitate to come back to me if you have any other questions or need to be guided more :)
I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.
Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)
This is a great app. Also, the developer is great. He helped me within 5 minutes of reaching out. Great app, easy to use, and great service.
Thank you so much! My top priority is customer's support and customer's satisfaction. So I'm glad that I was able to help you within 5 minutes after your initial request 😉
Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough!
_______________________________
Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!
What a wonderful review. Thank you so much for your feedback and kind words! Don't hesitate to get back to me in the future if you have any other questions or need anything else :)
no problems so far, been using the app for a few months. uploaded three big files and no issues. smaller files work good too
Thank you so much for your review. Glad it works as per your needs! Don’t hesitate to contact me if you have any questions while using it :)
This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!
Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)
I tried digital attachment to sell license keys but it only works for one attachment. Easy Digital Products is a really good solution, respect!
Thank you so much! The license keys feature of the app is constantly improved based on merchant’s feedbacks. I’m glad you liked it :) . Thanks again!