Reviews (267)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

November 6, 2023

Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.

Silver Fox Limited
United Kingdom
6 months using the app
Axel Hardy replied November 7, 2023

Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)

August 20, 2020

EDP is easy to use and Axel is an excellent Customer Care Provider. I especially like the icon in the lower right corner that says that someone is available to assist should I have problems. I had problems when uploading multiple files in a zip file, and Axel was right there to help me figure it out. Thanks Axel! Great App!

The Little Flower Digital Market
United States
6 months using the app
Axel Hardy replied August 21, 2020

Thank you so much! Don't hesitate to come back to me if you have any other questions about my app. And thanks again for the awesome rating :) !

November 23, 2022

One more 5 star review from me! This is exactly what I was looking for and super easy to use. Thanks so much!

House Party Design
United States
5 months using the app
Axel Hardy replied November 23, 2022

You are welcome but thank YOU so much for the review! So happy to read that my app perfectly fits your needs :-)

July 1, 2021

我用这个应用派发激活码,很好用。如果能支持多语种就更好了。还有基于不同的种类分开不同的提示也会更好。目前来说功能是基本够用的,但是对于未来,是否能有一些组合定制的可能性或者也能对使用有更多的帮助。给予好评。

Toppal
China
5 months using the app
Axel Hardy replied July 2, 2021

Thanks for your review! It's in Chinese but I was able to translate it. If you want to share more details about the suggestion you made here by email, feel free to contact me, I'm always happy to improve my app based on great suggestions like yours :)

September 24, 2020

I love that this app gives my customers a super straightforward and, most importantly, reliable way to download their files. This app is very easy to use, and the developer is so helpful. Highly recommend it!

Stranded with You
United Kingdom
5 months using the app
Axel Hardy replied September 24, 2020

Thank you so much! I wanted to make an app that is super easy to use for both the merchants and the customers of your store. I'm super happy to read that you mentioned those points :) and thanks for the kind words about my support, I'm always here if you need some help or have any questions ;-)

October 5, 2020

Perfect app and really good fast support.
I works good and the owner of the app is really great guy that helps you really fast

IzzyCommerce
Netherlands
5 months using the app
Axel Hardy replied October 6, 2020

Thank you so much! Always a pleasure to help and glad you like the app!

February 16, 2021

What used to be 10 hours of work per week is now zero. No more customers waiting, no more emails needed to be sent manually. everything is working super smooth. Plus, exceptionally beautiful customer service!!

RENIWN
Canada
5 months using the app
Axel Hardy replied February 16, 2021

Thank you so much for this wonderful review! Glad to read that my app is bringing value to your store. I'm always happy to help and reply your questions either in the chat of the app or by email directly, thanks for your kind words about my customer service :)

October 24, 2022

Very easy to integrate in the workflow, especially if you have multiple variants and categories! Recommended!

Trending Stock Videos
Argentina
5 months using the app
Axel Hardy replied October 24, 2022

Thank you so much! Don't hesitate to get back to me if you have any other questions : you already have my email :-) !

November 11, 2024

I like it and it's easy to use

Softsync24
United States
November 11, 2024

great app that I use in two e-shops. It's simple, and reliable but very variable for different use-cases. I use it for selling gift vouchers and works perfect.

Also, the support is very responsive.

5/5

Freeway Camper
Germany
Axel Hardy replied November 12, 2024

Thank you so much for your review, and for using EDP on both of your stores! I’m committed to delivering the best possible service, and I’m excited to let you know that it will continue to improve with the new updates I’m currently working on. 😉