Reviews (267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.
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I tried all apps for downloading files, I sell eBooks, every app have little bit different functional and process of downloading files is different! I choosed this app because I like how it looks in order page: customer see every product and click "download" button, in the same order page customer see process of downloading. Also I like that with this app my customers has two mails after purchase: one mail from my store, second mail from app- because sometimes mail can disappear in spam, so two mail is more sure about my customers will have their link after purchase! Support of Alex is great, very fast, if have some confusion- write and get help! Thanks! Best regards, Eleonora
Thank you so much for this very complete and wonderful review Eleonora! It really makes my day! And I was super happy to help you and don’t hesitate to come back to me again if you have any other questions about the app :)
The app is great.The service is incredible - Axel was so helpful and kind.I recommend the app!
Thank you so much! Don’t hesitate to get back to me if you have any other questions :-)
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
Been using this for a number of months now and works well. No issues to date and very easy to use. Thanks.
Thanks for your review :)
Glad you like it and I'm sure you will also enjoy using the upcoming updates I'm preparing for the app. Thanks again!
We recently installed EDP to manage our digital downloads and license keys. The service is super easy to setup and Axel provides excellent support. Highly recommended!
Thank you so much. It was a pleasure to help you - don't hesitate to get back to me if you have any other questions :)
Axel has been a real gem over email. He's gone above and beyond, even offering different solutions that don't involve using his app to suit our needs. The app itself is user-friendly and packs a punch with its features.
Sadly, we've had to part ways with this app. It's not quite the perfect fit for some of our specific needs - like locking PDFs and distributing to our existing preorders, among other things. Nevertheless, we appreciate all the support and the great tool Alex has developed!
Thank you so much! I will definitely take your feedback into consideration to improve my app with these features you mentioned.
Apart from that, your kind words really made my day. I hope you will come back to the app in the future once these new features are live :-)
Support is great - super easy to use. Very reasonably priced - highly recommend 10/10. Really enjoying and so far no issues with customers downloading!
Thank you so much! I'm really happy that you mentioned the fact that the app is easy to use : it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words :)
Excellent product. I highly recommend it. Congratulations! It worked very well in my digital store. Upgrade only to multiple files per product. Thanks.
Thank you so much! Glad you liked the app! You have my email if you have any questions about the app, I'm always happy to help. Thanks again :)
Very good for digital products. i am using it for a month and i upgraded my plan because it is working great!
Thank you so much! So happy to count you as a pro user of the app now :)
Works great, be advised people will on average download several times. At least in my application. Setting a low download limit or time limit will trigger a slew of support requests
Thank you so much for your review! I completely agree with you. I would still add a download limit but not too low so you don't get your customers to contact you because they can't download their files anymore.