Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and robust features, ideal for selling digital products like ebooks and courses. Key features include PDF stamping and customizable download links. The setup process is straightforward, enhancing store integration. Customer support is also highly praised for its responsiveness and helpfulness in offering customization advice and troubleshooting.
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Perfect app and really good fast support.
I works good and the owner of the app is really great guy that helps you really fast
Thank you so much! Always a pleasure to help and glad you like the app!
What used to be 10 hours of work per week is now zero. No more customers waiting, no more emails needed to be sent manually. everything is working super smooth. Plus, exceptionally beautiful customer service!!
Thank you so much for this wonderful review! Glad to read that my app is bringing value to your store. I'm always happy to help and reply your questions either in the chat of the app or by email directly, thanks for your kind words about my customer service :)
Very easy to integrate in the workflow, especially if you have multiple variants and categories! Recommended!
Thank you so much! Don't hesitate to get back to me if you have any other questions : you already have my email :-) !
I tried all apps for downloading files, I sell eBooks, every app have little bit different functional and process of downloading files is different! I choosed this app because I like how it looks in order page: customer see every product and click "download" button, in the same order page customer see process of downloading. Also I like that with this app my customers has two mails after purchase: one mail from my store, second mail from app- because sometimes mail can disappear in spam, so two mail is more sure about my customers will have their link after purchase! Support of Alex is great, very fast, if have some confusion- write and get help! Thanks! Best regards, Eleonora
Thank you so much for this very complete and wonderful review Eleonora! It really makes my day! And I was super happy to help you and don’t hesitate to come back to me again if you have any other questions about the app :)
The app is great.The service is incredible - Axel was so helpful and kind.I recommend the app!
Thank you so much! Don’t hesitate to get back to me if you have any other questions :-)
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
Been using this for a number of months now and works well. No issues to date and very easy to use. Thanks.
Thanks for your review :)
Glad you like it and I'm sure you will also enjoy using the upcoming updates I'm preparing for the app. Thanks again!
We recently installed EDP to manage our digital downloads and license keys. The service is super easy to setup and Axel provides excellent support. Highly recommended!
Thank you so much. It was a pleasure to help you - don't hesitate to get back to me if you have any other questions :)
Axel has been a real gem over email. He's gone above and beyond, even offering different solutions that don't involve using his app to suit our needs. The app itself is user-friendly and packs a punch with its features.
Sadly, we've had to part ways with this app. It's not quite the perfect fit for some of our specific needs - like locking PDFs and distributing to our existing preorders, among other things. Nevertheless, we appreciate all the support and the great tool Alex has developed!
Thank you so much! I will definitely take your feedback into consideration to improve my app with these features you mentioned.
Apart from that, your kind words really made my day. I hope you will come back to the app in the future once these new features are live :-)
Support is great - super easy to use. Very reasonably priced - highly recommend 10/10. Really enjoying and so far no issues with customers downloading!
Thank you so much! I'm really happy that you mentioned the fact that the app is easy to use : it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words :)