Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products like license keys and gift vouchers, praising its ease of use, reliability, and features such as PDF stamping and customizable download links. It integrates seamlessly with Shopify, ensuring stable performance. The support team is also commended for their responsiveness and effectiveness, providing timely help even on weekends.
Refine
-
By rating
The experience was very pleasant!
I contacted them because of a problem with the charges and they responded promptly.
I recommend!
Thank you so much! Don’t hesitate to get back to me if you have any other questions / requests :-)
Love this app! I have been using this app with my online store for about 2 years and it has worked smoothly!
Thank you so much for your review! If you ever need anything, feel free to reach out. 😊
We have been using EDP for a long time now and are very pleased with its functionality! We haven't had any issues with it but on the rare occasion we've needed additional help, the developer has been very responsive.
Thank you so much! Receiving a 5-star review already means a lot to me, but when it comes from someone who has been using the app for many years, it’s even more special. I truly appreciate it!
This app is great and if there are any issues Axel is there to take the time out of his day to help! Highly Recommend!
Thank you so much! And you're right, I'm always happy to help so don't hesitate to contact me again if you have any questions about the app 😊
The app is very easy and very consistent! Great options to personalize everything. I never needed any help before, but when I faced a minor issue yesterday, Axel has been great and helped immediately! He fixed it on the spot and has been of GREAT assistance! This is the app for you, as prices are great compared to other apps, you will have everything you need, never face an issue, and if you do you will have immediate response and the best customer service! THANK YOU AXEL!
Thank you so much for your kind review! I'm thrilled that I could provide a convenient solution for you. I truly appreciate your valuable suggestions and your continued support in using the app over the past few years—it means a lot to me!
I was selecting between three digital product apps for my new Shopify store. I contacted all three with individual use case questions.
One didn't reply, one replied with a generic automated response and then there was Axel and EDP - he answered my questions directly and clearly, and what the software could and couldn't do.
His support has been excellent and fast.
EDP is ideal if you want to send digital products and license keys, giving the right amount of customisation to be powerful but not so much that you waste time.
It does exactly what I needed.
Thank you so much for your kind words! I always make sure to provide clear and personalized answers—never generic responses—so I really appreciate you highlighting that. I'm glad EDP is the right fit for your needs! If you ever need anything, don’t hesitate to reach out—I’ll always be happy to help!
I’ve found this app to be an exceptional tool for selling digital products. The setup is incredibly easy and the interface is very intuitive, making it simple to upload and manage digital files. The ability to customise download links adds a nice touch, and the overall performance has been smooth, without any glitches. I also appreciate the responsive support from the developer Axel, which has been really helpful. It's a reliable, user-friendly app that has made selling digital products so much more efficient for me. Highly recommended!
Wow, thank you so much for this wonderful review and for your kind words about my app. Don’t hesitate to reach out if you have any questions; I’ll always be happy to help 😉
I love this app:
1) It's easy to use
2) It does exactly what you expect it to do
3) It comes up with excellent customer service (my questions are always responded to the same day – amazing!)
As a solopreneur, it has everything I look for: ease of use, reliability, & great support.
Thank you so much for your kind words about my app and support. I truly appreciate your amazing review!
App is simple to set up, simple to use, and enough basic customizations for me to get the look and feel just right. When I emailed a question, I got a response and an answer right away.
I don't think I'll grow out of the app as my book business expands.
Thanks a lot! The aim was to make is easy to use so I’m glad you mentioned this part! Don’t hesitate to reach out again when you have any questions 😉
Honestly, this app has made selling digital products so much easier. super intuitive to use.
About the support. I had a question late at night, and the devs replied almost immediately. They’re really open to feedback too, which is rare these days.
Thank you so much! You’re right, I always listen to feedback, and that’s also how I usually add new features to the app: based on merchants’ ideas and suggestions. I’m glad you liked it!