Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient management of digital products, including PDFs, software, and courses. They find it easy to set up and customize, with features like limiting customer downloads and handling a large number of products. The responsive customer support and competitive pricing are also praised. It's ideal for those selling digital products and product license activation keys. Bonus discount links add to customer value, making it a tool that enhances digital product management and customer experience.

November 8, 2020

This app is by far the best option out there. The download button showing on the receipt page and the confirmation email is awesome. The pricing scales well and Axel responds quickly and helpfully to any requests for help!

The Life Planner
Australia
About 2 years using the app
Axel Hardy replied November 8, 2020

Thank you so much for your review! Glad we talked in the chat this morning and don't hesitate if you have any other questions or suggestions for the app in the future, I'm always happy to help :)

January 4, 2021

This integration is easy to implement and use - but should there be any queries, they are promptly and professionally addressed by Axel. We had an urgent issue that we HAD to iron out prior to launch, and he swiftly fixed it within a couple of hours. Thank you!

Ezdcode
Singapore
About 2 years using the app
Axel Hardy replied January 5, 2021

Thank you so much! I'm always there to help when you need anything with my apps! When something needs to be changed for the best, I'm always happy to improve the app. Thanks again and Happy New Year :)

June 9, 2021

Perfect app for digital products. Nice features, a lot of options to modify to your needs. Made a couple hundred sales and it worked without one single problem.

YPSILON SHOP
Germany
Almost 2 years using the app
Axel Hardy replied June 9, 2021

Thank you so much for your awesome review and for the additional feedback you provided by email. It helps a lot! Thanks again :)

May 18, 2022

This app solved an unusual issue for us but when we discovered an issue with the Shopify API we got on to Axel and he moved fast to solve the problem. Literally couldn't ask for more from him. Thanks

buyastar.online
United Kingdom
Almost 2 years using the app
Axel Hardy replied May 18, 2022

Thank you so much. Your feedback also helped me to bring an improvement into the app so that was really nice. Don’t hesitate to come back to me when you have any other questions or request 😉

November 16, 2022

I used this app, It's perfect for me! It fully meets my business needs and is very professional. Technical staff Alex also patiently answers and solves my various problem.

tv-express.net
China
Almost 2 years using the app
Axel Hardy replied November 16, 2022

Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you have any other questions about the app :-)

December 27, 2022

Nothing but great experiences with this app. The dev is extremely responsive and helpful! Been using it in our shop for 3 years and great experience all around!

PlaneEnglish
United States
Almost 2 years using the app
Axel Hardy replied December 28, 2022

Thank you so much! I’m always happy to read some reviews from long terms customers like you, glad you like the app and continue to use it after 3 years!

Edited January 22, 2023

Elegant easy to setup and use app which delivers a range of eBooks faultlessly. The support is outstanding - quick and painstaking (immediate response on a Sunday evening!!) Highly recommended.

Been using this app for a couple years now on two different sites. Support is also awesome - on a Sunday morning (UK time) the support response was 5 minutes after emailing them, and the problem was sorted immediately based on their advice! Outstanding!

MuseumsEtc Ltd
United Kingdom
Almost 2 years using the app
Axel Hardy replied March 22, 2021

Thank you so much for your awesome review! I'm always happy to help and even during weekends :) ! Glad you mentioned the fact that the app is easy to use! Thanks again!

Edited November 15, 2021

This app works great, and the support provided is exceptional. Do not hesitate to try it out! It will not disappoint.

StylizeIt
United States
Almost 2 years using the app
Axel Hardy replied November 15, 2021

Thank you so much! I was happy to find a solution for your theme problem :) . Don't hesitate to come back to me if you have any other questions or need some help!

March 2, 2021

I used this app because of the multiple files option and also the size limits for the downloads. Alex provides excellent support and the platform is easy to navigate and the file attachment simple. I recommend this app if you want to sell digital prints or products and just need to set it and forget it.

Oh She Creates Shop
United Kingdom
Almost 2 years using the app
Axel Hardy replied March 2, 2021

Thank you very much for your review! Don't hesitate to contact me again if you have any questions or need to be guided more on how to use the app :)
Thanks again!

Edited December 28, 2020

My shop specifically deals with digital downloads, I needed something 100% reliable for me a) to be able to upload files easily and more importantly b) for my customers to be able to receive their download instantly without glitch and this has been absolutely the perfect solution.

The Pagan by Avalon
Canada
Over 1 year using the app
Axel Hardy replied December 29, 2020

Thank you so much! An awesome review to read and I'm happy to see that the app gives you the value you are looking for. You know that if you have any question you can contact me and I'm always happy to help. Thanks again for your wonderful review here :)