Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

March 3, 2024

easy to use. great for customer reviews

The Box Truck Lady
United States
2 months using the app
February 1, 2024

Simple & rapide à mettre en place. Développeur disponible et réactif. Hâte de voir la suite !

Gravelpassion.fr
France
About 18 hours using the app
Axel Hardy replied February 2, 2024

Merci beaucoup, ça me fait très plaisir ! N'hésitez pas à revenir vers moi si vous avez la moindre question :-)

August 12, 2020

Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.

Solbari
Australia
Almost 4 years using the app
Axel Hardy replied August 13, 2020

Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)

March 24, 2021

I am new to Shopify, which can be really intimidating! I created a digital cookbook that we are selling on our website, and uploading the product through this app made the process so easy! I had an issue on the first day with the automated email that was being sent out through my store, so I panicked, but I contacted Axel, who got back to me right away and walked me through the process to help me fix a setting on my Shopify store. I am so relieved he could help me so quickly! Thank you Axel for a great app and the excellent customer service.

The Food Lens
United States
Over 3 years using the app
Axel Hardy replied March 25, 2021

Thank you so much for this amazing review. I completely get it that the Shopify platform can be intimidating at first and you were completely right to ask me the questions you got about it and about my app! I'm sure it will begin clearer and clearer the more you will use it. But in the meantime, if you have any question about my app or about the Shopify platform itself, I'm more than happy to help! Thanks again :)

July 21, 2020

Does exactly what we need it to do!
Developer responded to our questions really quickly as well.
Recommended!

Rotor Riot Store
United States
About 3 years using the app
Axel Hardy replied July 24, 2020

Thank you very much for your review! I really appreciate and will continue to always improve the app :)

May 31, 2020

Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!

RxStudyGuides
United States
About 3 years using the app
Axel Hardy replied June 1, 2020

Thank you so much for your awesome review! Glad you like the app and my support ;-)

July 14, 2021

I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.

Future in Hands
India
Almost 3 years using the app
Axel Hardy replied July 14, 2021

Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)

August 18, 2022

Diese App wurde mit sehr Hintergedanken entwickelt. Perfekt für den Verkauf von digitalen Produkten. Die Abwicklung nach dem Verkauf funktioniert einwandfrei und macht ein Professionellen Eindruck. Weiter so

DAVO DIGITALS
Germany
Over 2 years using the app
Axel Hardy replied August 18, 2022

Thanks a lot for your review. Don't hesitate to get back to me if you have any other questions : you already have my email :-)

December 16, 2021

Muy buena aplicación, se ha cambiado por otra que se utilizaba y ha mejorado la funcionalidad de productos digitales. Por otro lado, el soporte por parte de Axel Hardy fue: rápido, amable y eficaz. Recomendada!! Enhorabuena Alex Hardy :)

Blue Banana Brand
Spain
Over 2 years using the app
Axel Hardy replied December 16, 2021

Thank you so much for your review! My apologies, I'm replying in english but I understood what you wrote in your review and it definitely makes me super happy to read your kind words! Don't hesitate to come back to me if you have any other questions :)

February 22, 2022

This is the perfect and easy solution to sell digital products. Axel was amazing at answering my questions because I wanted to make sure this solution would work with ShopifyLite. It does! It was easy to set up and has been working seamlessly with NO customer complaints.

Porch Daydreamer
United States
Over 2 years using the app
Axel Hardy replied February 23, 2022

Thank you so much! Glad it works per your needs with the Shopify Lite plan. Don't hesitate to come back to me if and when you have any questions about the app! Thanks again for your kind words :-)