Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly setup and management of digital products, highlighting its intuitive interface and reliable performance. They praise the responsive customer support and value features like PDF stamping and download limits. The app supports a variety of digital products such as ebooks and courses, offering a free plan that enhances its accessibility and affordability, ensuring a seamless experience for sellers and customers alike.
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Super simple app to set up, responsive support from Axel . I would love that all the shopify apps could be like this. Last but not least, Axel speaks French if needed :-) merci
Thank you so much! I'm always happy to help or reply any questions about the app, don't hesitate to come back to me in the future if you need more precisions or details :) and thanks again!
This app has been so useful for us and so easy to use! Axel has been readily accessible and more than willing to help me with any hiccups we experienced upon launch (even on Black Friday!). He is open to feedback and implemented one of my requests almost the next day. Thank you!!!! - Madeline
Thank you so much! As you said, I'm always happy to get new suggestions to improve the app. Having the direct point of view of merchants that use my app everyday is always a great value for me. I will continue to develop new features based on your suggestions in the future :)
Super fast, reliable and helpful support when issues come up - a customer claimed not to have received the automatic download, and Axel helped within one hour to fix the topic. Thanks! Great app! I just launched my eBook with it at: https://sustainavigator.com/products/ebook Easy to install, useful features (e.g., license keys, response mails) and a marvelous support in the process - fast, competent and very helpful answers by Axel. I would love to use the paid plan as it offers some more features but will have to sell first a few more books :-). Thanks and best wishes, Anke
Thanks a lot! Glad you were able to successfully launch your ebook thanks to my app :)
Don't hesitate to come back to me if you have any questions or need some precisions on how to use a specific part of the app!
Easy Digital Products is perfect name for this app. It easy to configure and it works! Great support also. Axel was really helpful in implementing a new feature that made if perfect for our needs. Highly recommended.
Thank you very much! I’m glad you like the app and will continue to improve it thanks to ideas and suggestions like yours :)
Very simple to set up and great support! Exactly what's needed to include license keys in purchases.
Thank you so much! Don't hesitation to come back to me if you have any questions about the app, I'm always happy to help :)
I am new to Shopify, which can be really intimidating! I created a digital cookbook that we are selling on our website, and uploading the product through this app made the process so easy! I had an issue on the first day with the automated email that was being sent out through my store, so I panicked, but I contacted Axel, who got back to me right away and walked me through the process to help me fix a setting on my Shopify store. I am so relieved he could help me so quickly! Thank you Axel for a great app and the excellent customer service.
Thank you so much for this amazing review. I completely get it that the Shopify platform can be intimidating at first and you were completely right to ask me the questions you got about it and about my app! I'm sure it will begin clearer and clearer the more you will use it. But in the meantime, if you have any question about my app or about the Shopify platform itself, I'm more than happy to help! Thanks again :)
Perfect app. Very easy to install. Works perfect right away. Support very reactive.
I can recommend without limitations
Thank you very much! I have also just integrated the feature you requested into the app (custom text on the order's confirmation page). Hope you like it!
Great app! Does what it says it's going to do without any problems, unlike some of the other digital download apps out there. And Axel is quick to provide friendly and helpful customer service. Highly recommend!
Thank you so much for your awesome review! Glad you like the app and my support ;-)
I've used it before and glad to see that it still works great. Very easy to upload and manage the digital products.
Thank you so much! I constantly work on updating the app to bring new features and with the last Shopify recommendations. Thanks again and happy new year to you!
I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.
Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)