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Simple and great!
Thank you so much for your kind words! 😊 We're thrilled to hear that you find our service simple and great! 🚀 If you have any feedback or suggestions, feel free to share. We appreciate your support! 🙌
Best Regards,
Sophie|Quote Team
Customer service replies fast but does not fix anything in a timely matter. I have been waiting for them to simply move the "Quote" button as my theme doesn't allow the method as documented. Its been over 8 days and still hasn't been fixed.
We sincerely apologize for the inconvenience you've experienced. We understand the urgency of resolving your issue, and we regret that it has taken longer than expected. Our team is actively working on resolving the issue with the button placement on your theme, and we are committed to finding a solution as quickly as possible.
Your feedback is invaluable to us, and we appreciate your patience and understanding during this process. Rest assured, we are dedicated to providing excellent customer service and ensuring that your experience with us is a positive one.
If you have any further concerns or questions, please don't hesitate to contact us directly. We are here to assist you every step of the way.
Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.
Best regards,
Mariadel 💗
Easy Quote Customer Support 🌟
Don't have any idea about the customer support service, no chat support, no email reply. and i am completely stuck with the app, not sure how to proceed, probably delete the app and look for anothe rone
Hello there,
This is Sophie from Easy Quote Support. I hope this email finds you well. Thank you for taking the time to share your thoughts about our service. We sincerely apologize for any inconvenience you've experienced, and we appreciate your honesty. 💗
We understand that you've faced challenges with our customer support, and we want to assure you that your concerns are being taken seriously. Our team is committed to providing the best assistance possible, and we're here to help you navigate through any issues you're encountering. 🥰
To address your specific concerns and provide the support you need, could you please share more details about the problems you're facing with the app? This will help us better understand your situation and offer tailored solutions to ensure a smooth experience for you. 🌹
Our team values your feedback, and we are determined to turn your experience around. Please respond to this email with additional details or any specific questions you have, and we'll get to work on resolving your concerns promptly. 😇
We appreciate your patience and thank you for giving us the opportunity to improve. Your satisfaction is our priority, and we look forward to assisting you. 🤗
Best Regards,
Sophie | Easy Quote Support
I contacted the developer with chat and received prompt reply. Now the app runs smoothly on my store. Great customer service and simple interface!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️
Awesome and fast support - App is working great - Translations are possible Working perfectly for us
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️
i was facing problem with my DAWN theme and i ask for the help. Response was really quick and i have solved my problem. Thank you
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️
The app works great so far, easy to use, and thank you Mariadel for a great customer service, she helped me with all the questions.
So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️
The app is great and does exactly what i needed it to, i contacted support and they were so lovely and helpful and helped me to customise something particular on my store and they did it quickly. Thank you!
We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️
Easy to install, Useful application. Great service by app team. special inquiries are immediately supported
Thank you for taking the time to share your positive experience with our application. We are thrilled to hear that you found our app easy to install and useful. Our team is dedicated to providing excellent service and we are glad to hear that we were able to support your special inquiries promptly. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for your support!
-Nona
I am using this app to help build my store for my new business. It took me a second to figure out but with the prompt and patient help of Mariadel we got it sorted and I am so happy with it!! It’s just what I needed and the support for the app is there for you when you need. Would highly recommend
Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️