EasyCall ‑ Phone Number & Call

EasyCall ‑ Phone Number & Call

Free plan available. Additional charges may apply.
Rating (4.2)
Reviews

About this app

Launched

January 22, 2020

Languages

English

Integrates with

gorgias help center, crisp help desk

Provide top-tier support with a click to call widget, business phone number & virtual call center.

EasyCall is the easiest, fastest, & most affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's perfect for providing real-time support to new shoppers, as well as providing an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more.

EasyCall is the easiest, fastest, & most affordable way to add a call center to your Shopify store. EasyCall web-based nature empowers your customer's to call you from anywhere in the world, without worrying about unwanted charges & fees. It's perfect for providing real-time support to new shoppers, as well as providing an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more. more
  • Add a click-to-call widget: provide instant support when customer's need it most
  • Get a business phone number: make & receive super cheap international calls
  • CRM call center integration: Simple integration with Gorgias, Reamaze & Crisp
  • Support customers by sending and receiving SMS messages with a ticketing system.
  • Manage multiple phone numbers & contacts, call customers and let them call you.

Pricing

PAY AS YOU GO

Free to install

Call rate may change based on the source and destination of the call & your plan

  • Buy a phone number
  • Call forwarding
  • Operating hours
  • Click to call widget

ESSENTIALS

$20/month

Call rate may change based on the origin and destination of the call

  • 70% OFF on all calls!
  • SMS
  • Click to call widget
  • Call recording (3 month back)
  • 3 agents
  • Call recording
  • Voicemail
  • Gorgias & Crisp integration

GROWTH

$50/month

Call rate may change based on the origin and destination of the call

  • 80% OFF on all calls!
  • SMS
  • Call recording (6 months back)
  • 10 agents
  • 2 departments
  • Helpdesk integration
  • Remove branding

PROFESSIONAL

$100/month

Call rate may change based on the origin and destination of the call

  • 85% OFF on all calls!
  • SMS
  • Call recording (12 months back)
  • Unlimited agents
  • 4 departments
  • Helpdesk integration
  • Remove branding

PAY AS YOU GO

Free to install

Call rate may change based on the source and destination of the call & your plan

  • Buy a phone number
  • Call forwarding
  • Operating hours
  • Click to call widget

ESSENTIALS

$20/month

Call rate may change based on the origin and destination of the call

  • 70% OFF on all calls!
  • SMS
  • Click to call widget
  • Call recording (3 month back)
  • 3 agents
  • Call recording
  • Voicemail
  • Gorgias & Crisp integration

GROWTH

$50/month

Call rate may change based on the origin and destination of the call

  • 80% OFF on all calls!
  • SMS
  • Call recording (6 months back)
  • 10 agents
  • 2 departments
  • Helpdesk integration
  • Remove branding

PROFESSIONAL

$100/month

Call rate may change based on the origin and destination of the call

  • 85% OFF on all calls!
  • SMS
  • Call recording (12 months back)
  • Unlimited agents
  • 4 departments
  • Helpdesk integration
  • Remove branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

75 reviews

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 5, 2023

great customer support ,very resourceful and offer best suggest help need going forward to get started ,, well worth the addition to the store

VR World Products
Canada
Time spent using app: About 1 hour
December 1, 2022

The initial setup process is NOT intuitive. Kept getting error messages and server timeout messages. I've been working with support for a couple of hours and still have nothing. Support, by the way, is through chat when you log on...did I mention that it keeps kicking me out with a server timeout message?! That means I'm also being kicked out of support. If we get this sorted, I may change my review, but how do you give more than 1 star to this experience? I cannot recommend at this time.

GoodBoyGo
United States
Time spent using app: About 4 hours
November 22, 2022

charging money even you select the free plan for all type of charges like for the phone number you need to pay separately and for other things.

The Drone Store Inc
United States
Time spent using app: 7 minutes
ReConvert 💵 replied November 22, 2022

Hi there,

Thank you for your honest review. It's stated clearly that there is no free plan. The plan is called "Pay as you go".

We have the pay the cellular providers to get a phone number for you to use, we make no profit off of these phone numbers.

Please let us know if there is anything else you'd like to clarify, our support is always here for you :)

Eric.

About this app

Launched

January 22, 2020

Languages

English

Integrates with

gorgias help center, crisp help desk

Built by ReConvert 💵

About ReConvert 💵

4.9 average rating

4 years building apps for the Shopify App Store

Support

Send a message

+1 844 521 1118

care@easycall.io

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