Reviews (193)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining inventory management and order fulfillment, praising its barcode creation, custom label printing, and seamless integration with Shopify and Stocky. It supports various label printers and handles large inventory volumes, suitable for businesses of all sizes. Merchants commend its stability, ease of use, and exceptional customer support, particularly highlighting a support person named Charlie for responsiveness and helpfulness. Continuous improvements and proactive customer service are noted as key factors in enhancing operational efficiency and merchant satisfaction.

May 20, 2022

We have been using EasyScan consistently for several months now and it has never given any problems. Solid and fast even with large amounts of data.
We have often asked for changes and implementations and they have always satisfied us in a very short time.
Unfortunately they have to deal with the limitations of Shopify which doesn't always have brilliant ideas regarding logistics.
Highly recommended!

All4cycling
Italy
About 1 year using the app
Edited March 30, 2021

I've updated my review to 5 stars. For us the app was limited in how many orders you could see in fulfillment. Easy scan reached out to let me know that they were already working on a fix. Within a week the change was made and now the app is close to perfect. We have a large inventory and send out lots of packages. This app helps my clerks make sure they are only packing what's on the invoice, via scanning each product before putting it into its shipping box. It's a checklist. When it gives a green check mark, they know its correct. On the other hand, if the product doesn't scan, then they know that barcode isn't in the system and they can make an adjustment on the spot. The only other thing that would make the app even better is when they combine adjust and check inventory into one category. This would help speed up hard inventories.

Fish-Field
United States
About 1 year using the app
December 21, 2021

App very easy to use, contain everything you need for SKU/barcode management. On top of that, the team is very helpful, we needed specific dimensions and Charlie create a template for us in few hours. Very fast, friendly and responsive! Thanks again!

Fleur & Co
Canada
About 1 year using the app
June 30, 2023

Excellent service. As a new business, I was on a learning curve but Charlie walked me through everything so that I understood how to set things up. Also, Easy scan is very user-friendly. Can't recommend enough!

Anxious Preoccupied
Ireland
11 days using the app
November 22, 2021

Great app and great support.
we are using this app for few websites and it works just great
thank you for your support

Vendome online
Israel
9 months using the app
January 8, 2023

Needed bin locations to show as we create an order since we have many walk in customers. This wasn't a feature and after a few emails with Charlie, this is now a feature. Amazing service and a great little app to help get your dispatch team organised.

Just Jap
Australia
8 days using the app
September 8, 2022

Un support irréprochable. Réponse très rapide. Ils n'ont pas hésiter à prendre distance mon ordinateur pour m'accompagner. Je recommande cette application ! Merci encore à vous et surtout à Charly !

La folie dans ton dressing
France
8 months using the app
February 24, 2022

I contacted them to ask if I can print barcode labels using my Rollo Thermal printer, as I didn't see a setting for it. They got back to me and made a template! Awesome customer service. Thanks! Happy Printing to me...

Odd Daylight
United States
7 months using the app
March 8, 2023

I really can’t say enough good things about this app and Charlie’s customer service, but I will certainly try! From the moment that we decided to go with EasyScan, Charlie has been extremely helpful, kind, and patient with all our questions and requests to review things in more detail. Not only does he provide amazing customer support, but the app itself is simply fabulous. It addresses everything we need as a business, even the very specific scenarios and expectations we had just assumed we would need to find other workarounds for. It is full of customizations and very easy to navigate. It has by far been our best onboarding experience with a Shopify app. Charlie not only offers excellent solutions for everything we need but he is also always willing to jump on a call to review these solutions in detail to be sure we have a full understanding of what this app offers. It’s very clear that he’s been open to customer needs and feedback and is always willing to go the extra mile to make sure his service is meeting the needs of the customer. We couldn’t be happier with our choice of this app and the service we have received. We will absolutely recommend EasyScan to any business that is looking for similar functionality.

Resin Rockers
United States
6 days using the app
November 25, 2021

A great app that makes stock management a breeze. The support if you have any issues is very responsive and helpful!

Testar Australia
Australia
6 months using the app