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This team is incredible! The support they offer is top notch. I needed to be able to add custom fields to their bulk order form but the integration I had with infinite options and Easy: Wholesale Bulk Order form was not compatible. BUT the two teams collaborated together to make this happen for our shop!!! AMAZING
Hi there,
Thank you so much for the awesome feedback! We highly appreciate that!
You have very accurately noted the participation of the Infinite Options team. It is a great company that strives to provide the best service to clients, just as we do.
Should you need further assistance with Easy:Wholesale or any of our apps - just contact our 24/7 support team. We'll do our best to help you in the shortest terms.
Best regards,
The NexusMedia team.
Before I state why - if you need to install a quick order form to your webstore - INSTALL THIS APP.
I recently contacted the developers (and Karina in particular) to request some assistance with installing the app on our dedicated B2B pages under Shopify's new Markets option.
They were unwavering in their support to give me EXACTLY what I needed, in terms of showing it to certain customers whilst hiding it from others - not only that but they assisted me with styling the form also.
Initially there was a bit of back and forth as to whether or not they could help me, but after having a decent conversation as to what we wanted, they DELIVERED. They absolutely gave us everything we needed, in a quick and professional manner.
THANK YOU for all your hard work - I hope your app gets much more installations in future.
Hi there,
Thank you so much for your incredible review and recommendation! 🌟 We're thrilled to hear that our team, especially Karina, could assist you in setting up the order form exactly how you envisioned on your B2B pages. We aim to make the app as flexible and user-friendly as possible, so it's fantastic to know we met your needs!
Your support and feedback mean the world to us, and we're delighted to have contributed to enhancing your store's experience.
Thanks again, and we look forward to supporting your success if you need it. Just contact our 24/7 support team.
Warm regards,
The NexusMedia team.
Tool works just as intended! Has several customizations that helped us a lot! The support team and their dev team is eager to help and very fast!
Hi,
Thank you for the great review! We highly appreciate it!
Should you need further assistance - just contact our 24/7 support team. We would be glad to help.
Best regards,
The NexusMedia team.
I must admit this customer service team is amazing. They respond immediately at any time of the day or night and are awesome in every possible way. Kudos to the team.
Hi,
Thank you so much for the fantastic and glowing feedback. We appreciate it!
Top-notch customer support is one of our main priorities, so if you need additional help, just contact our 24/7 support team. We are happy to help.
Best regards,
The NexusMedia team.
We received response the next day for our design issues, and everything was resolved in days. The app works as expected. If you end up adding order minimum restrictions at cart anytime we will be over the moon. Thank you guys!
Hello,
Thank you for sharing your experience! We're happy to know that we could quickly address your issues and app meets your expectations.
We appreciate your suggestion about order minimum restrictions, and we'll consider it for future updates.
Best regards,
The NexusMedia team.
fácil de usar
Hi,
Thank you for the feedback! We are happy to know you like our app and find it easy to use.
Best regards,
The NexusMedia team.
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Hola,
¡Gracias por tus comentarios! Nos alegra saber que te gusta nuestra aplicación y que te resulta fácil de usar.
Atentamente,
El equipo de NexusMedia.
Cette application est vraiment utile pour améliorer l'expérience d'achat de mes clients en ligne!
Le service à la clientèle est efficace aussi.
Réponses rapides, problèmes réglés rapidement.
Hi,
Thanks for the great review!
If you need further assistance, don't hesitate to get in touch with our 24/7 support
Best regards,
The NexusMedia team.
Always receive excellent communication, quick responses and an immediate fix from the support team. Tatiana is always very accessible and accommodating and keeps us up-to-date. It’s a big relief when you’re running an online business that is essentially open 24/7! Their expertise and level of support is stellar and very much appreciated!
Hi,
Thank you for such kind words and high praise for our team! We are pleased that you feel comfortable in our company.
Feel free to reach our 24/7 support team if you need any help!
Best regards,
The NexusMedia team.
A great app for taking bulk orders. Excellent customer service.
Hi,
Thank you for taking the time to write a great review! We appreciate that!
If you need further assistance, feel free to reach out to our 24/7 support team!
Best regards,
The NexusMedia team.
Easily the best bulk order form app on Shopify. We love the clean, easy to use format. The product page variant order feature is excellent and customer service is first class. It works perfectly with the Wholesale Club app (by Pixel Union) for the perfect wholesale experience.