Order Editing | FREE

Order Editing | FREE

Pricing
Price: Free
Highlights
Use directly in Shopify admin
Rating
5.0 (3)

Fire your customer support - allow customers to edit their own orders

Give your customers control by letting them edit their orders after purchase. With options to change addresses, upgrade shipping, and add products, customers can manage their orders without needing support assistance, reducing the need for support tickets and driving additional revenue.

Give your customers control by letting them edit their orders after purchase. With options to change addresses, upgrade shipping, and add products, customers can manage their orders without needing support assistance, reducing the need for support tickets and driving additional revenue. more
  • Enable Address Changes
  • Variant and Item swaps
  • Customise the deadline for edits
  • Automatically roll back unpaid edits so the order can be shipped
  • Upsell additional products to increase AOV
Highlights
Use directly in Shopify admin

Languages

English

Works with

checkout, klaviyo, flow, checkout, pos

Categories

Order updates

Cancellations, Refunds, Returns, Address, Shipping fees, Custom rules, Customer portal

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 17, 2024

Order Editing has been an absolute game-changer. Our customers can now easily edit their orders post-purchase - changing shipping addresses, sizes, or quantities - without contacting customer service. This has significantly reduced our support tickets and the costs associated with shipping errors - I can't recommend it enough.

BENI
Australia
About 2 months using the app
October 17, 2024

This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.

DiveR Fins
Australia
About 2 months using the app
November 13, 2024

This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!

Naming This Later
Australia
27 days using the app

Support

Customer Order Edits can answer any questions you have about Order Editing | FREE.

Developer

Customer Order Edits

Tibubeneng, BA, ID

Launched

August 21, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • View products

    Inventory, products, product listings, or collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details for the last 60 days, shipping information, or third-party fulfillment

  • Edit your Online Store

    Checkout page

  • View other data

    Checkout branding settings or locations

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