Ebb: Order Editing
- Pricing
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Free to install. Additional charges may apply.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (5)
- Developer
- Customer Order Edits
Featured images gallery
Fire your customer support - allow customers to edit their own orders
Give your customers control by letting them edit their orders after purchase. With options to change addresses, upgrade shipping, and add products, customers can manage their orders without needing support assistance, reducing the need for support tickets and driving additional revenue.
- Enable Address Changes
- Variant and Item swaps
- Customise the deadline for edits
- Automatically roll back unpaid edits so the order can be shipped
- Upsell additional products to increase AOV
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- checkout
- Customer accounts
- klaviyo
- flow
- checkout
- pos
Categories
Pricing
FREE
Free to install
Early bird special - get lifetime free! Let customers self-edit orders & reduce support. Get it while its free
- • Edit delivery address
- • Swap products & variants
- • Add items to existing orders
- • Auto-rollback unpaid changes
- • Configure edit deadlines
All charges are billed in USD.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!
This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.
Order Editing has been an absolute game-changer. Our customers can now easily edit their orders post-purchase - changing shipping addresses, sizes, or quantities - without contacting customer service. This has significantly reduced our support tickets and the costs associated with shipping errors - I can't recommend it enough.
This app is a huge help! It's been a game changer since I don’t have to deal with customers reaching out about wrong addresses or changes anymore, they can handle it all themselves now. It saves me so much time! It’s super easy to use, saves me tons of support time, and even boosts my sales. Definitely worth it!
What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices.
Support has been great. I have used a few other apps but by far this is the best.
And new features are coming all the time. Looking forward to the updates.
Five stars from me, highly recommend.
Support
App support provided by Customer Order Edits.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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View products
Inventory, products, product listings, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details for the last 60 days, shipping information, or third-party fulfillment
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Edit your Online Store
Checkout page
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View other data
Checkout branding settings or locations
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