Reviews (16)
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Support is unfortunately non-existent at this point. Multiple members on our team have reached out but there is no response. When this worked, it did everything we needed. Unfortunately now it is no longer functional.
There is no reply to support tickets and the chat inside the app is not working. Apparently the app can not be translated in my language.. and it is full of bugs. Ohh.. and the Native Upsells functional is not working yet.. I guess is just listed in the description to upsell the app..
This app saves hours of customer service work every week that we used to spend managing order edits and cancellations. For anxious customers these often felt like crisis-level events, but now they can manage these changes on their own. What was unexpected is how frequently the "download invoice" function is used. We hadn't realized our customers desired this option so much.
What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices.
Support has been great. I have used a few other apps but by far this is the best.
And new features are coming all the time. Looking forward to the updates.
Five stars from me, highly recommend.
"Simple" is exactly what we were going for. Love that your admin team can finally catch a break.
Thanks for riding with us since day one. Those new features we're cooking up? Just wait...
Stay awesome,
Nick
This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.
Absolutely love this app! It’s so easy to use and includes all the features you need for order editing. Highly recommend it to anyone looking for a reliable solution. Keep up the fantastic work!
Dear Nick.
Thank you so much.
You help me very much. This app cleared almost my matters about Shopify orders and make me have more free time from solving Customer Inquiries.
Really good support from team member thank you so much for your support.
Best order editing app on the store. Have tried multiple others and this is by far the best. Works smoothly, does what it promises and doesn't bug/crash.
This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!
"Game changer" is exactly what we were aiming for. No fancy marketing speak needed - you nailed it.
Love seeing your customers handle their own plot twists.
- Nick