Reviews (16)

Overall rating
3.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
February 6, 2026

Support is unfortunately non-existent at this point. Multiple members on our team have reached out but there is no response. When this worked, it did everything we needed. Unfortunately now it is no longer functional.

by Kin Aesthetics
United States
8 months using the app
October 13, 2025

There is no reply to support tickets and the chat inside the app is not working. Apparently the app can not be translated in my language.. and it is full of bugs. Ohh.. and the Native Upsells functional is not working yet.. I guess is just listed in the description to upsell the app..

Secret Garden Plant Shop
Romania
3 days using the app
August 13, 2025

This app saves hours of customer service work every week that we used to spend managing order edits and cancellations. For anxious customers these often felt like crisis-level events, but now they can manage these changes on their own. What was unexpected is how frequently the "download invoice" function is used. We hadn't realized our customers desired this option so much.

Schacht Spindle Company
United States
6 months using the app
December 10, 2024

What a great and simple app. Cuts down the time for my admin staff. No more address changes or asking for invoices.
Support has been great. I have used a few other apps but by far this is the best.
And new features are coming all the time. Looking forward to the updates.
Five stars from me, highly recommend.

Sable Boutique
New Zealand
About 22 hours using the app
OE Apps replied January 7, 2025

"Simple" is exactly what we were going for. Love that your admin team can finally catch a break.

Thanks for riding with us since day one. Those new features we're cooking up? Just wait...

Stay awesome,
Nick

October 17, 2024

This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.

DiveR Fins
Australia
About 2 months using the app
March 17, 2025

Absolutely love this app! It’s so easy to use and includes all the features you need for order editing. Highly recommend it to anyone looking for a reliable solution. Keep up the fantastic work!

Dshop.com.au
Australia
22 days using the app
March 14, 2025

Dear Nick.
Thank you so much.
You help me very much. This app cleared almost my matters about Shopify orders and make me have more free time from solving Customer Inquiries.

Cornier
Japan
1 day using the app
March 4, 2025

Really good support from team member thank you so much for your support.

Warriorworld
India
About 2 hours using the app
February 24, 2025

Best order editing app on the store. Have tried multiple others and this is by far the best. Works smoothly, does what it promises and doesn't bug/crash.

Let's Wander
Australia
3 months using the app
November 13, 2024

This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!

Naming This Later
Australia
27 days using the app
OE Apps replied January 7, 2025

"Game changer" is exactly what we were aiming for. No fancy marketing speak needed - you nailed it.

Love seeing your customers handle their own plot twists.

- Nick