Ebb: Order Editing
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (3)
- Developer
- Customer Order Edits
Featured images gallery
Fire your customer support - allow customers to edit their own orders
Give your customers control by letting them edit their orders after purchase. With options to change addresses, upgrade shipping, and add products, customers can manage their orders without needing support assistance, reducing the need for support tickets and driving additional revenue.
- Enable Address Changes
- Variant and Item swaps
- Customise the deadline for edits
- Automatically roll back unpaid edits so the order can be shipped
- Upsell additional products to increase AOV
- Highlights
- Use directly in Shopify admin
Order updates
Pricing
Early Bird
Free
- ALL BASE FEATURES FOREVER
- No Upsell Revenue
- Address Changes
- Variant Swaps
- Order Cancellations
- Post-purchase upsell offers
Early Bird Support
$29 / month
- ALL FEATURES FOREVER
- Unlimited Address Validations (coming soon)
- Keep access to all paid features once development completes
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Order Editing has been an absolute game-changer. Our customers can now easily edit their orders post-purchase - changing shipping addresses, sizes, or quantities - without contacting customer service. This has significantly reduced our support tickets and the costs associated with shipping errors - I can't recommend it enough.
This app saved my business time and money, empowering our customers to edit post order prevented customer tickets and return shipping expenses. Simple, clean, loads fast.
This app has been an absolute game changer for us. Customers are now fixing their own address errors. Highly recommend!
Support
Customer Order Edits can answer any questions you have about Ebb: Order Editing.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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View products
Inventory, products, product listings, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details for the last 60 days, shipping information, or third-party fulfillment
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Edit your Online Store
Checkout page
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View other data
Checkout branding settings or locations
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