Ecom | Order Tax Exempt

Pricing: $3.99/month. Free trial available.
Rating: 2.1 (2)
Developer: Ecom Pro Solutions

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Ecom | Order Tax Exempt allows a customer to claim tax-exempt status for an order.

Simply the process of claiming tax-exempt status by adding it to the order placement journey. This minimizes, and may even eliminate, the need for direct communication between the merchant and the customer. As a result, tax-exempt orders are processed more quickly, and the purchasing experience becomes smoother for tax-exempt customers.

Ensures tax-exempt orders are handled efficiently.
Adjust the text to align with your preferred wording and language.
Modify the design of the tax-exempt widget to match your store preferences.
Allows customers to upload documents to support their tax-exempt status.
Create custom form to collect VAT and other information from customers.

Highlights: Works with the latest themes

Languages

English

Pricing

Pro Plan

$3.99 / month

Unlimited tax-exempted orders
Add widget into cart page
Customize text, color, add questions etc
Allow customers to attach document

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (2)

Overall rating

2.1

Counts per rating level

0% of ratings are 5 stars
50% of ratings are 4 stars
1
0% of ratings are 3 stars
0% of ratings are 2 stars
50% of ratings are 1 stars
1

All reviews

October 15, 2025

Not fit for purpose. Installed it and seemed to be working great - but won't let me delete fields now from the form. Worse still, everytime I rename a field, it adds it as an additional one too. Tried re-installing and encountered all sorts of problems there too that Shopify Support had to solve. Reached out to the app developer for support but not heard anything back after 24 hours. Shame, as the app has the functionality I need - it just doesn't work properly.

Helping Hand

United Kingdom

2 days using the app

Ecom Pro Solutions replied October 18, 2025

Hi Helping Hand,
We’re truly sorry for the inconvenience you faced — and for the delay in our response. Unfortunately, your support email landed in our spam folder, which caused us to miss it. We’ve since fixed this issue to make sure it doesn’t happen again.

We’d really like to help resolve the problems you mentioned — deleting and renaming fields should work smoothly, and our team can fix that for you right away. We’ve now replied to your email, so we can get this sorted quickly.

Thank you for pointing this out — we genuinely value your feedback and are working to ensure your experience is much better from here on.

January 13, 2025

App works well. Does what we need it to do with easy customization. Submitted a few feature requests to support, that would make it a 5 star.

Andrews Ag

United States

About 19 hours using the app

Ecom Pro Solutions replied January 15, 2025

Thank you for the review, we have responded to your request and asked about some further details from your side, please get in touch with us and we can add the required features as soon as possible

Regards

Ecom Pro Solution