Reviews (100)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer experience by enabling easy cart edits, including product variant changes, directly from the checkout page. It's praised for its simplicity, seamless integration with various themes, and immediate positive impact on sales. The customer support team is noted for their quick and efficient problem-solving. The free plan offers essential features and the app is compatible with cart drawers and different checkout pages.

August 7, 2020

I just installed it but so far it looks awesome! My clients want to edit their orders, so Im hopping this will help them :).

The Gadget Warehouse
Australia
9 days using the app
Edited March 27, 2021

Sold by the idea of the app that allowed customers the flexibility to edit product variants without having to leave the cart page. Dhruvi was responsive and helpful in making style adjustments so that it would display seamlessly. Great tool for any fledging ecommerce business that is looking to improve and streamline online user experience. Thank you!

Shop Weekend Cheoks
Singapore
7 days using the app
May 1, 2020

This is a simple but effective app, and does what it says on the tin.
The customer support is also good from this company, who were able to tweak my site with a simple one line of code, so that the 'change' size variant feature would work across all the various different shopping cart/checkout pages of the theme I am using.
The support team, also did this minor tweak at no cost.
Good job, would recommend.

Afterglow London
United Kingdom
7 days using the app
December 13, 2018

Estou muito satisfeito em usar o Cart Pencil. Gostei muito do suporte prestado por Dhruvi. É uma excelente pessoa!

Galápagos
Brazil
5 days using the app
Edited November 1, 2018

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Wanna Make A Deal
United States
4 days using the app
May 7, 2021

Easy to use, simple app that gives customers much more flexibility in cart. Also - Dhruvi happily edited the in cart view for me, so it matched with the rest of my theme. Very impressed with the customer service. Thanks again

TheTravelEdit
United Kingdom
4 days using the app
June 14, 2020

Whilst I will have to delete this app due to it's not compatible with another app I use; Infinite Product Options (drop down options and this is a key feature of my shop), the customer service were brill. After sending a query, received a response within 24 hours as promised (including time difference) and confirmed that Infinite Production Options; drop down menu aren't compatible. Whilst I am a bit gutted as this would have been a good app/feature to use but happy to receive a very good customer service.

Sun's Bakes
United Kingdom
3 days using the app
July 25, 2018

Fantastic app, great for customer experience, fantastic customer service. Wish I'd downloaded it sooner :)

Mg Naturals
Australia
3 days using the app
February 27, 2018

So easy, customers like ease when they shop. This app certainly gives them that. Thank you

Jennie2810
United Kingdom
2 days using the app
January 11, 2020

So far so good not aware of any operating flaws or glitches the install was extremely simple and took less than 30 seconds

Lumina Naturals
Canada
1 day using the app