- Edit orders easily and directly in Shopify.
- Quickly create custom orders and wholesale orders.
- FREE for trial and development stores.
Used by over 2200 stores to edit orders, create new wholesale orders, create custom orders and take phone orders. With Edit Order you can greatly enhance your customer service!
Easy and quick order updating directly in Shopify.
Save time by editing an order directly in Shopify and enhance your customer service.
How does Edit Order work?
Edit Order simply adds a new option inside the order page which allows you to edit or update products and/or pricing of an existing order. You can edit quantities, exchange one color for another or even add additional items to update a customer’s order.
Create wholesale orders, custom orders and more!
Edit Order can also create new orders within the Shopify admin as well. It allows you to create wholesale and custom orders, assign existing customers, enter new customer details and much more.
With Edit Order you can:
- Return an item for your customer and have inventory returned without issue.
- Change the shipping provider and shipping price when a customer requests a shipping upgrade.
- Enter wholesale orders directly into Shopify.
- Remove one variation and replace with another.
- Change the price of a product after the order has been received.
- Correct an incorrectly ordered item by the customer.
- Add a new item to an order, accept payment from customer and be able to mark the payment as complete.
- Uncancel a customers order.
- Create a new customer order.
- Edit an order's billing address.
- Change an order address and calculate new tax totals.
- Split product quantities for partial fulfillment.
- Add backorder information to an order.
- Edit an order so that all further order notifications have the correct order details.
- Plus many more use cases...
Want to learn more? Please view the following.
FREE for all development stores. Try Edit Order Today!
Please Note : Edit Order does not provide the ability to capture additional funds for an order. As payment details are not stored by Shopify and many other ecommerce platforms, an additional payment request from the customer is required.Edit Order - Edit Orders Quickly reviews (77)
Support isnt quick and when customers placed orders, we needed to be able to adjust the shipping. Well it doesn't tell you if you have to charge shipping costs separate or if it does thru the system because no credit card info was given to us to run the remaining balance. It really has hiccups in the system, it wasn't was for us at all.
nice app
Easy to use! Adds some much needed functionality!
This is a great app, just overpriced.
This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.
It's great! This app makes my life easy. I couldn't run my business without it. Every type of business has it's own special needs, and Edit Order addresses that. Drew in support has been a great help anytime I've had questions.
tested... really not very functional. Makes it awfully confusing. And this could be issue with shopify vs with app developer.
All edited orders get duplicated. And all things about that order get duplicated, including status, payment, archive, etc.
Editing an archived order results in, another archived order. And no way to change shipping status or archive.
Some good, some bad.
The app caused more problems than it solved. Rather than editing an order, it actually created an additional order. Both orders wind up in the shipping que which just creates an opportunity to screw up...especially since they are not consecutive orders. In addition to this headache, both orders show up in your daily revenue even though the original order was refunded. It totally screws up accounting. Do not install!!
Works great, ty!
