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Edit Order - Edit Orders Quickly

Edit Order - Edit Orders Quickly

Developed by Cleverific, Inc

84 reviews
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Price: Free – $19.00 / month Free Trial: 14 days More info
  • Edit orders easily and directly in Shopify.
  • Quickly create custom orders and wholesale orders.
  • FREE for trial and development stores.

Used by over 2800 stores to edit orders, create new wholesale orders, create custom orders and take phone orders. With Edit Order you can greatly enhance your customer service!

Easy and quick order updating directly in Shopify.


Save time by editing an order directly in Shopify and enhance your customer service.

How does Edit Order work?

Edit Order simply adds a new option inside the order page which allows you to edit or update products and/or pricing of an existing order. You can edit quantities, exchange one color for another or even add additional items to update a customer’s order.

Create wholesale orders, custom orders and more!

Edit Order can also create new orders within the Shopify admin as well. It allows you to create wholesale and custom orders, assign existing customers, enter new customer details and much more.

With Edit Order you can:


  • Return an item for your customer and have inventory returned without issue.
  • Change the shipping provider and shipping price when a customer requests a shipping upgrade.

  • Enter wholesale orders directly into Shopify.

  • Remove one variation and replace with another.

  • Change the price of a product after the order has been received.

  • Correct an incorrectly ordered item by the customer.

  • Add a new item to an order, accept payment from customer and be able to mark the payment as complete.

  • Uncancel a customers order.

  • Create a new customer order.

  • Edit an order's billing address.

  • Change an order address and calculate new tax totals.

  • Split product quantities for partial fulfillment.

  • Add backorder information to an order.

  • Edit an order so that all further order notifications have the correct order details.

  • Plus many more use cases...

Want to learn more? Please view the following.


  1. Check out the tutorial videos

FREE for all development stores. Try Edit Order Today!

Please Note : Edit Order does not provide the ability to capture additional funds for an order. As payment details are not stored by Shopify and many other ecommerce platforms, an additional payment request from the customer is required.

Edit Order - Edit Orders Quickly reviews

84 reviews
  1. 5 stars (50 reviews)
  2. 4 stars (7 reviews)
  3. 3 stars (6 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (16 reviews)

Our business includes lots of pre-orders for product before it gets manufactured.... as a result, lots of our orders need to be modified for changes and additions requested by our customer. In using Shopify, once the order is entered - that's it. Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform.

I have found them to be thoughtful and responsive, and recommend this application without reservation.

posted

Essential to editing orders, and a great app with great service. Thanks!

posted

This app is the best way to handle the 100% necessary task of editing customers orders. We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products. Without this app, you have to cancel the order and deal with the refund, then get the customer to reorder, etc., etc.

Some people have complained about this app but what they don't realize is that this is the only way to edit orders. There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available currently.

Finally, the tech support is excellent. Any issue we've had (we have a very large product count), they've been immediately responsive and got us going again.
5 Stars - highly recommended.

posted

I installed it to edit one order. It cancelled the first order, and created a new order. They are now both showing in my stats. My payments will now not balance with my shopify stats the way this is set up. Very bad.

posted

If I could give no stars, I would, as a business owner we don't need unnecessary costs ! THIS IS A PAID APP, and should work for SHOPIFY customers! Total waste of time, the "edit order" is completely misleading, instead of editing it creates a new order, the same thing that can be done on your own. I tried to edit an order but instead have 2 duplicate orders that I still have to cancel. I also reached out to customer service for additional help, perhaps I was doing something wrong, but instead I was told how Shopify does not allow certain permissions for the app. App developers should find a different target customer base that this would work for!!!!

posted

Must have for any Shopify store!

posted

This makes exchanging products a lot easier.

posted

Useful app! I was hesitant to install because of some of the reviews I read so I gave them a call. Customer service was quick to respond and very thorough in answering my questions and even walked me through settings recommended for my store. Great! Would recommend!

posted

This app is great. It allows us to edit the orders, create orders, refund to credit card or paypal immedietly, shows the remain available inventory.

Simply, it allows us to provide a great customer services especially if they have to exchange, refund, edit, special discount, new order, add products that are not available online,

The only one thing that need to be fixed is the discount. We prefare to chose either (amount) or (percentsge) so it make the calculation pased on.

Keep on the good work.

posted

This app has totally screwed up our daily numbers. Duplication of edited orders, payments and fulfilment that can't be edited to reflect the date of transaction. Customer support is terrible.

posted
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Free – $19.00 / month
14 days

Support & Sales

Cleverific, Inc
1-805-319-4042 Mon-Fri
support@editorder.net
editorder.net
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