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Edit Order by Cleverific

Improve customer experience with better order editing

From $29/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Comprehensive order editing and automation for Shopify

Key values section

Expanded order editing

A full suite of extended editing tools not found in Shopify's basic editing. Get the ability to customize your orders to your business.

Smart order automation

Grow with the power of automation for promotions, bundle fulfillment, and editing so you can focus on other parts of your business.

Indispensable order tools

Create loyal customers and work with your preferred partners with order processing tools like product shortcuts and payment templates.

App details

Edit Order by Cleverific

Edit Order by Cleverific

Shopify's native editing might not be enough for your customer service, sales, marketing, or logistics process. Get order automation, advanced editing options, and order processing tools that let your teams do more. With Edit Order, you can sell custom products and subscriptions, take phone orders, create loyal customers, work with your preferred business partners, and more.

Save your customer service team from headaches

Your team can easily:

  • Change shipping methods, billing addresses, and order names
  • Change/add line item prices and discounts
  • Switch a line item to the correct variant for simple exchanges
  • Expedite shipping on specific products
  • Edit an order's product option
  • Ship different orders from the same customer together

Give customers more control (coming soon)

With the self-service Customer Portal, let your customers add, remove, cancel, or edit items from their order based on custom logic that you choose:

  • The editing/canceling window timeframe
  • Which customer tags can edit their orders
  • Order cancellation rules
  • Updated order confirmation emails

Give your sales team more power to close sales.

Especially when it comes to more complicated orders like wholesale and POs. You can quickly:

  • Reorder line item properties (clarity)
  • Configure a set of products and add them in one click using Product Shortcuts for sales/wholesale orders
  • Collect payment on preorders and backorders
  • Change taxes per line item
  • Attribute commissions to sales reps
  • Sell personalized products

Support your logistics and fulfillment teams with faster order processing

Add customization and automation to your orders so you can do things like:

  • Add details and instructions to orders or specific products with line-item properties and custom fields
  • Automatically expand bundle & subscription items for easy fulfillment
  • Split or combine orders
  • Change customer details like shipping/billing addresses
  • Integrate with Shopify Flow for additional automation

Marketing automation for easy campaigns

Use automation for fast campaigns and testing:

  • Add GWP, samples, communications, etc. to orders to build customer loyalty
  • Add items to orders based on customer segmentation like order total, customer tag, etc.

Rely on us

We're dedicated to merchant support:

  • No manual app setup; easy onboarding and ready to work in minutes
  • Prompt support responses handled by developers
  • Up-to-date documentation
  • We frequently publish useful ecommerce guides
  • 30-day money-back guarantee

About us

We're Cleverific, Inc. A team of developers, designers, and strategists, headquartered in Santa Barbara, California. Our expertise and suite of ecommerce apps offer growth opportunities to merchants that are as clever as they are effective.

Launch date

Fits seamlessly into

  • Shopify Flow
Edit Order by Cleverific

Edit Order by Cleverific

Shopify's native editing might not be enough for your customer service, sales, marketing, or logistics process. Get order automation, advanced editing options, and order processing tools that let your teams do more. With Edit Order, you can sell custom products and subscriptions, take phone orders, create loyal customers, work with your preferred business partners, and more.

Save your customer service team from headaches

Your team can easily:

  • Change shipping methods, billing addresses, and order names
  • Change/add line item prices and discounts
  • Switch a line item to the correct variant for simple exchanges
  • Expedite shipping on specific products
  • Edit an order's product option
  • Ship different orders from the same customer together

Give customers more control (coming soon)

With the self-service Customer Portal, let your customers add, remove, cancel, or edit items from their order based on custom logic that you choose:

  • The editing/canceling window timeframe
  • Which customer tags can edit their orders
  • Order cancellation rules
  • Updated order confirmation emails

Give your sales team more power to close sales.

Especially when it comes to more complicated orders like wholesale and POs. You can quickly:

  • Reorder line item properties (clarity)
  • Configure a set of products and add them in one click using Product Shortcuts for sales/wholesale orders
  • Collect payment on preorders and backorders
  • Change taxes per line item
  • Attribute commissions to sales reps
  • Sell personalized products

Support your logistics and fulfillment teams with faster order processing

Add customization and automation to your orders so you can do things like:

  • Add details and instructions to orders or specific products with line-item properties and custom fields
  • Automatically expand bundle & subscription items for easy fulfillment
  • Split or combine orders
  • Change customer details like shipping/billing addresses
  • Integrate with Shopify Flow for additional automation

Marketing automation for easy campaigns

Use automation for fast campaigns and testing:

  • Add GWP, samples, communications, etc. to orders to build customer loyalty
  • Add items to orders based on customer segmentation like order total, customer tag, etc.

Rely on us

We're dedicated to merchant support:

  • No manual app setup; easy onboarding and ready to work in minutes
  • Prompt support responses handled by developers
  • Up-to-date documentation
  • We frequently publish useful ecommerce guides
  • 30-day money-back guarantee

About us

We're Cleverific, Inc. A team of developers, designers, and strategists, headquartered in Santa Barbara, California. Our expertise and suite of ecommerce apps offer growth opportunities to merchants that are as clever as they are effective.

Launch date

Fits seamlessly into

  • Shopify Flow

Pricing 14-day free trial

See all pricing options

Standard

$29/month

  • 50 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Standard support

Growth

$49/month

  • 100 Abandoned Cart Recoveries
  • Unlimited order & draft order edits
  • Charge for increases with payment requests
  • Priority support

Professional

$99/month

  • 500 order automations with Shopify Flow
  • 400 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

Premium Plus

$249/month

or $224.08/month billed at $2,689 once per year

  • 5000 order automations with Shopify Flow
  • 1000 Abandoned Cart Recoveries
  • Priority support
  • Unlimited order edits
  • Unlimited payment requests

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • The Cornish Bed Company

    Location United Kingdom
    Time spent using app 8 months

    Cleverific has become the bedrock of our business operations since we migrated to Shopify. Dealing with Laura, Andrew and the team has been the biggest joy. Nothing is too much trouble and work gets done quickly, accurately and most importantly with a CAN DO attitude. I honestly don't think we would be on Shopify if not for Cleverific due to the complexity of our business processing and how easy things have been made thanks to Edit Order by Cleverific. I only wish the team was in the UK so I could take them our often to thank them in person! Thank you!!! Sincerely. Ivanna

  • LEAN BENTO À LA CARTE MENU

    Location Singapore
    Time spent using app Over 5 years

    We used this app to help edit our orders whenever customers send in their requests. We love the “send payment” feature especially when we have created the order and require a prepayment from
    our customers. Customer service is friendly and responsive, all in all a great app with good support.

  • 310 Nutrition

    Location United States
    Time spent using app 26 days

    This app has the best user experience of any edit order app I have used thus far. I use this app to edit orders due to OOS items or back order issues. Edit Order by Cleverific's 'advanced mode" makes it easy to adjust pricing, discounts, and even adjust which kind of notifications customers get. If you have edit order needs that native edit from shopify cannot manipulate GET THIS APP!

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