Simple, flexible order editing
With Edit Order, easily change customer shipping or billing info, adjust pricing, add or remove SKU's and line items on any customer order.
Send payment requests
Immediately send your customer a payment request when you add to an order, upgrade shipping or exchange an item for a more expensive one.
Unlimited draft order edits
Add line item or cart properties for custom engravings, monograms, exact weight, custom handling, delivery notes and more to draft orders.
About Edit Order by Cleverific
Do your customers need to change the size, color, or quantity of their order, add another product to their order, or exchange a product?
With Edit Order, you can do this and so much more, change shipping speed or shipping address, charge for additional amounts owed, change customization like embroidery or monograms, and place a custom order with special pricing and so much more.
You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, here’s some of the many ways that Edit Order can help you respond to your customers’ requests quickly and with flexibility so you can move on to developing more repeat customers without breaking a sweat.
“We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products… There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available” - Screaming Owl
Charge Customers for an Additional Amount Owed
Our Payment Requests feature lets you request an additional payment from your customers directly through your secure online store with just two clicks! No setup required. Accept payment right away when you add to an order, upgrade shipping, or exchange for a more expensive item.
Exact Sales Tax Calculations
Our tax tables and tax calculations exactly match Shopify’s. When you create a new order or change a shipping address, we ensure that your order’s sales taxes are updated in real time and are 100% accurate.
Responsive Customer Service
Don’t put your business at risk! With Edit Order, customer support is handled directly by the co-founders and lead developer so you can rest assured that your customers’ orders are in the best hands.
How Does Edit Order Work?
When you edit an order, Edit Order does a “save as” with your edits by canceling the original order and applying the original payment to the newly edited version of the order. This ensures that there’s a clear papertrail of the order at all times.
Featured in FORBES as one of the "first 10 Shopify Apps You Must Install" and the only edit order app to be featured by Shopify.
Try Edit Order today, FREE for 14 days
With zero setup required, you can install Edit Order and be done servicing your customer’s order in less than 3 minutes.
30 day 100% Money Back Guarantee
If for any reason you’re not satisfied with Edit Order, simply email us during your first 30 days and we’ll refund your money.
Edit Order is made by Cleverific, Inc. We are a small team located in sunny Santa Barbara, California. Our apps and expertise help merchants grow on Shopify.
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Unlimited Order & Draft Order Edits
Charge for Increases with Payment Requests
Responsive Customer Service
30-day 100% Money-back Guarantee
Priority Customer Service
White Glove Onboarding
New Hire & Team Training
Edit Order App Customizations
All Standard Plan Features
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 216 reviews
Most recent reviews
The app is an absolute necessity for any Shopify business. Well designed, great functionality and I'd definitely recommend upgrading to their "premium" service. Not only are the staff great to work with and quick to reply to any issues, they are also willing to go above and beyond for their customers, even customizing the app to meet your needs. I couldn't be happier with my experiences with the team at Cleverific.
Thanks so much! It's been a pleasure working with you and your team to solve the outside returns problem you were having in Shopify. If you need anything else, please let us know!
Bevs Cross Crafts
I have found this app excellent and the support has been 10 out of 10, very quick and always very helpfull
Thanks so much for the awesome feedback! We're always happy to help, so please do let us know if you need anything else at all :)
Solstice Hot Tubs
This is genuinely a bad app, we are a small business and time counts it takes too long for a reply to help. It essentially messed up my orders and reports, best thing to do Is cancel an order and start again.
We're so sorry you weren't happy with our support. We received your request over the weekend, outside of our regular support hours (Monday-Friday, 9AM-5PM PST).
We came into the office this morning on Monday (4/29) and saw your request. We responded to you immediately and we're confident that we can help you resolve any issues you've run into. We look forward to hearing from you.