Simple, flexible order editing
With Edit Order, easily change customer shipping or billing info, adjust pricing, add or remove SKU's and line items on any customer order.
Send payment requests
Immediately send your customer a payment request when you add to an order, upgrade shipping or exchange an item for a more expensive one.
Unlimited draft order edits
Add line item or cart properties for custom engravings, monograms, exact weight, custom handling, delivery notes and more to draft orders.
About Edit Order by Cleverific
Support
- FAQ
- Developer website
- Privacy policy
- 1-805-749-2162
- support@editorder.net
Pricing 14-day free trial
Standard Plan
$29/month
Unlimited Order & Draft Order Edits
Charge for Increases with Payment Requests
Responsive Customer Service
30-day 100% Money-back Guarantee
Premium Plan
$59/month
Priority Customer Service
White Glove Onboarding
New Hire & Team Training
All Standard Plan Features
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 234 reviews
Most recent reviews
HippieShop.com
We have been using Edit Order since we migrated to Shopify Plus, it has been a very useful tool for handling item add-ons, as well as order returns and exchanges. Keep up the great work!
-HippieShop
Developer reply
Thanks for the wonderful review! We're glad Edit Order has been useful in helping you handle item add-ons and order return and exchanges! Please feel free to reach out whenever you need us.
BikeSmart.Inc
Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it.
You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!).
Just an overall great app.
Developer reply
Thank you for the awesome review! We really appreciate you taking the time out to share your experience with us. We do our best to meet the expectations, and we're happy to hear that we met them for you. Please feel free to reach out whenever you need us. :)
NS BIKES
We use this app almost every hour! If a customer wants to change the color of what they order, you don't have to refund them completely, then re-charge them (which is not cool since refunds can take up to 10 days to post).
There isn't a single other app we use (and we use a fair amount of apps) that have been as useful as this app.
The reporting payments are a bit of a headache for now, but I know this is more of a limitation in Shopify, and once able to, the developers of this app will have it changed quickly. They're really on top of everything!
Developer reply
Thank you for your kind words! We are happy Edit Order has been able to help you daily. We're glad to have been able to meet your expectations. Please fee free to reach out anytime. :)