Edit Order by Cleverific

Edit Order by Cleverific

by Cleverific, Inc

Edit customer orders & send payment requests in Shopify

4.4 of 5 stars(194 reviews)

Simple, flexible order editing

With Edit Order, easily change customer shipping or billing info, adjust pricing, add or remove SKU's and line items on any customer order.

Send payment requests

Immediately send your customer a payment request when you add to an order, upgrade shipping or exchange an item for a more expensive one.

Unlimited draft order edits

Add line item or cart properties for custom engravings, monograms, exact weight, custom handling, delivery notes and more to draft orders.


About Edit Order by Cleverific

Do your customers need to change the size, color, or quantity of their order, add another product to their order, or exchange a product?

With Edit Order, you can do this and so much more, change shipping speed or shipping address, charge for additional amounts owed, change customization like embroidery or monograms, and place a custom order with special pricing and so much more.

You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, here’s some of the many ways that Edit Order can help you respond to your customers’ requests quickly and flexibly so you can move on to developing more repeat customers without breaking a sweat.

“We have dozens of orders every day where the customer entered the wrong size, color, quantity, or even want to switch products… There is no built-in functionality to edit orders in Shopify. The Edit Order app is the best solution available” - Screaming Owl

Charge Customers for an Additional Amount Owed

Our Payment Requests feature lets you request an additional payment from your customers directly through your secure online store with just two clicks! No setup required. Accept payment right away when you add to an order, upgrade shipping, or exchange for a more expensive item.

Exact Sales Tax Calculations

Our tax tables and tax calculations exactly match Shopify’s. When you create a new order or change a shipping address, we ensure that your order’s sales taxes are updated in real time and are 100% accurate.

Responsive Customer Service

Don’t put your business at risk! With Edit Order, customer support is handled directly by the co-founders and lead developer so you can rest assured that your customers’ orders are in the best hands.

How Does Edit Order Work?

When you edit an order, Edit Order does a “save as” with your edits by canceling the original order and applying the original payment to the newly edited version of the order. This ensures that there’s a clear papertrail of the order at all times.

Featured in FORBES as one of the "first 10 Shopify Apps You Must Install" and the only edit order app to be featured by Shopify.

Try Edit Order today, FREE for 14 days

With zero setup required, you can install Edit Order and be done servicing your customer’s order in less than 3 minutes.

About Us

Edit Order is made by Cleverific, Inc. We are a small team located in sunny Santa Barbara, California. Our apps and expertise help merchants launch and grow on Shopify.

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing 14-day free trial

$19/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 194 reviews

  • 5 of 5 stars
    77% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    11% of ratings are 1 stars

Most recent reviews

Metal Unlimited

We use this app daily to edit orders and it's been such a breeze! We are very excited to continue to use Edit Order.

Rawlco Radio

Great App. Easy to install, easy to use right after installation. Very efficient tool. Recommended!

Address America

This app is fantastic! I was initially shocked to learn that there was no way to edit orders in Shopify. Finding this app was amazing, as it more than made up for this missing feature!

The edit options can be a little daunting at first, but this is only because the app can do so much. I sell customized products, and the customization details are sent through to an order management system that handle multi-channel orders. With this app, I can add line item customizations when editing an order for a customer. This lets me include that customization info on the product that is being customized.

All in all, this app is worth every penny!