Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders, a feature not commonly found on Shopify. It's particularly useful for businesses that often need to adjust product details or prices. The app's intuitive interface and smooth Shopify integration are highly valued. Additional features like the "send payment" option, retrieving abandoned carts, and managing exchanges and returns are also commended. The customer service is praised for its quick response and efficiency. Some merchants also highlight the app's ability to handle complex business processes and custom developments.

October 24, 2023

Cleverific team is so good at handling customers. They've been very helpful to us on every question that we have. It is nice to have this app for editing orders. Kudos to Laura and her team for doing a great job and having a wonderful app!

Stone Candles
United States
About 4 years using the app
November 1, 2023

Cleverific Order Editor is easy to use with its user-friendly navigations and features. Their customer service is superior, with their quick replies and prompt solutions.

United States
Almost 8 years using the app
October 3, 2023

Functions are exactly what we need, but what's impressive is their customer service - they actually follow up with your enquiries! I mean, real follow ups, like they follow through till you respond further and the issue dealt with.

Smart Supplement 健身資訊及補充品專門店
Hong Kong SAR
4 months using the app
February 7, 2023

Saves time. Time = money. Good deal. I mainly use edit order to pull abandoned carts and create usable orders out them in a few clicks. Previously we would have to manually type up abandoned carts into a separate order. Edit order has saved us a ton of time by this feature alone.

GRAV® Wholesale
United States
11 months using the app
March 7, 2023

What a fantastic App! I found them initially after I had an order that I needed to edit, and Edit Order was exactly what I needed. I found the App very straightforward and an asset for my business! Thanks so much!!!

Change To Treasure
United States
About 2 months using the app
December 19, 2022

I don't know what we would do without this app. It solved so many problems relating to editing orders and it couldn't be easier or more comprehensive. I highly recommend it.

JAMIEshow Dolls USA
United States
About 1 month using the app
Edited January 12, 2023

Have tried Edit Order out, and we are eagerly awaiting the rollout of Customer Portal. Hope to be kept in the loop.

WTF Notebooks
New Zealand
17 minutes using the app
Cleverific, Inc replied January 12, 2023

Thank you for your honest feedback. We’re sorry our messaging around Customer Portal wasn’t clearer and that we didn’t have an opportunity to help you before this review.
Customer Portal has been in private beta and is currently rolling out to merchants. We’re staging the release into small groups to ensure quality and support.
We are more than happy to refund you for your subscription charge and would love to offer you a new free trial, please email us at support@editorder.net.

October 31, 2018

Edit Order is a great app for our business. We would be in real trouble without having all of its features Thank You

The Stubborn Farmer Store
Almost 9 years using the app
February 10, 2015

Awesome app, it does exactly what it promises, quick and easy way to modify your orders! thank you

Vapeando Ando
Almost 8 years using the app
April 15, 2014

Now FREE for basic stores.... That is just brilliant.

Red Hot Toys
United Kingdom
About 7 years using the app