The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Evoo Quality Foods
This is a really great app - easy to use. Love the recent improvements with having favourite items and the ease of being able to adjust pricing and edit description of items. The edit team are super prompt in their response time.
Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch
Tico Coffee Roasters
Awesome app that makes our life so much easier. As a coffee roaster we have both Retail and Wholesale and several times are adjusting orders for our wholesale customers and provide special pricing for specific customers. This app has made all of this possible. And the team of Edit order is awesome, as we had a suggestion for app improvement and they immediately got onto it and within days added a new feature that saved us hours of work that we had to do before.
I highly recommend this app to anyone who has the need to ever edit an order or takes in orders over the phone and has to enter them. It is the best order editing app we could find.
Wagner's Rose Nursery
Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.
Fast & Fresh Global LLP
This app is a must for the backend, it helps the storekeepers to edit orders and the most important part is that orders placed through the mobile app can be edited. Most other apps don't allow this. Super support from Laura and her team to resolve our issue within 24hrs of filing a complaint. Thanks for making this app.
Very useful app, and when I encountered an issue, the technician help me solve as soon as possible!
This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!
This app has been lifesaving for our company so that we can make order edits when customers want to make order changes. Then on top of that when we had an issue they were very good about pro
This is an app we use EVERY DAY. Don't think we could live without it. There's always a need to edit, adjust, correct, revise, modify orders. Correcting orders is a daily occurrence. The Edit Orders app makes it easy. It helps us provide excellent service for our customers.
Thank you so much for taking your time today to give us this great review. Knowing that Edit Order provides real value for you everyday makes us truly happy and motivates us to keep working hard!
bad customer service. they use a 3rd party app to pick up calls and take your info down and no one gets back. i didn't use this app and asked to cancel it and just realized i was charged all these months after telling them i wanted to cancel!
We apologize that our customer service didn't align with your expectations. When you first reached out, we were happy to refund your Edit Order subscription. However, to receive a refund from Shopify, all Shopify apps need to be uninstalled first. Months later, we responded to your call within the hour, but informed you that we were unable to perform the original refund because our app had not been uninstalled yet. We're deeply sorry if there was any misunderstanding over this. As soon as the app was uninstalled, we coordinated with Shopify to refund your original request as well as the subsequent months of your subscription.