Reviews (303)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to efficiently manage order modifications, crucial for businesses with frequent changes such as in wholesale or custom products. It allows for duplicating orders, modifying drafts, and managing product bundles, with additional features like adjusting shipping fees, taxes, and adding item properties. The interface is user-friendly and reliable, and the customer support is proactive and responsive, making it a recommended choice for enhancing order management and customer service.

August 28, 2024

Their customer support team is fantastic! When I needed assistance, Laura was quick to respond and kept following up until I had what I needed.

Race Place
United States
Over 3 years using the app
August 7, 2024

We have had an incredible experience working with Cleverific! Not only is their offering the best we have found in the Shopify ecosystem, their client support is unmatched. It is great to have a true partner in the Shopify app ecosystem.

Our customers have really enjoyed this experience and utilize it quite often.

Highly recommend Cleverific for all your order editing or order cancelling needs

KUIU
United States
Almost 3 years using the app
September 30, 2024

Awesome app and amazing customer service!! Highly recommend

Tweetycam
Australia
7 months using the app
September 4, 2024

This app is good. We sometimes use it to duplicate orders because Shopify locks many aspects of the orders depending on their status, so this lets us kind of get around that problem. You can also use it to work with bundles of products more easily (expanding a single product into a group of products automatically) and it has automation aspects that you can use in Shopify Flow.

Also, their support and product development folks were very helpful when we were requesting a new feature -- they got the feature set up for us and we were able to use it not long after that.

Magic Paper Labs (Wholesale)
United States
7 months using the app
May 22, 2024

App works great. Support team is also fantastic, responsive, and understanding. Highly recommend.

Solgaard
United States
3 months using the app
May 9, 2024

Some of the best support I've received from any company.
When I started using Cleverific, I thought it was alright. It gave us the order editing needs that Shopify didn't have natively. But then one day Cleverific's support team reached out to me and asked if I wanted to chat, and I'm so glad I did.
I was only using a fraction of what Cleverific had to offer! With their help, I was able to get their customer portal installed on our site, and it's a game changer. (Our own customer support team says this is the most helpful thing we've done for them since we started using Shopify.)
Cleverific's support team continues to reach out and check in regularly, and together we're making things even better for our customers. If you don't want to go alone, go with Cleverific.

Fracture
United States
11 months using the app
April 7, 2014

This app will save us hours of work every month on our BtoB store.
We can now add some products customers request after placing their order or modify shipping cost.

Every changes show up in our invoice template (made with Order Printer), so we don't need anymore to create an invoice manually.

Bento&co Pro
Japan
Over 6 years using the app
March 12, 2014

FINALLY!!!!!! I've been waiting for this app.

It's exactly what I've always wanted. If you find yourself needing to edit orders, than get this app!

It's nice and simple to use.

The Dairy
United Kingdom
Over 4 years using the app
April 7, 2014

Absolutely what we've been looking for!

We have so several orders were people exchange/return some styles - and this app is perfect!

Maria Black Jewellery
Denmark
Over 3 years using the app
April 22, 2024

Ended up not using the app but I wanted to say that the support was great!

earlybird coffee
Germany
13 days using the app