Reviews (234)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing manual work and addressing Shopify's order editing limitations. It offers powerful automation for bulk updates and quick edits, with smooth integration with systems like ShipStation. The intuitive interface and self-serve editing feature are praised for ease of use and stability. Customer support is consistently responsive and proactive, often exceeding expectations. The team is receptive to feature requests and improvements based on feedback.

April 9, 2026

Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.

CattleTags.com
United States
Over 5 years using the app
January 29, 2026

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

Incrediwear Holdings, Inc
United States
Over 9 years using the app
December 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

TopJob
United States
2 months using the app
January 9, 2026

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

Limited Run Games
United States
About 7 years using the app
February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
Almost 8 years using the app
February 18, 2025

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind.

The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.

RoguePandaDesigns
United States
Almost 3 years using the app
August 7, 2024

We have had an incredible experience working with Cleverific! Not only is their offering the best we have found in the Shopify ecosystem, their client support is unmatched. It is great to have a true partner in the Shopify app ecosystem.

Our customers have really enjoyed this experience and utilize it quite often.

Highly recommend Cleverific for all your order editing or order cancelling needs

KUIU
United States
Almost 3 years using the app
July 7, 2025

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

The People's Provisions
United States
About 2 years using the app
March 6, 2025

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.

MARKET.live
United States
Over 1 year using the app
Cleverific, Inc replied March 13, 2025

Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!