Reviews (235)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing manual work and addressing Shopify's order editing limitations. It offers powerful automation for bulk updates and quick edits, with smooth integration with systems like ShipStation. The intuitive interface and self-serve editing feature are praised for ease of use and stability. Customer support is consistently responsive and proactive, often exceeding expectations. The team is receptive to feature requests and improvements based on feedback.

April 9, 2026

Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.

CattleTags.com
United States
Over 5 years using the app
January 29, 2026

Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and stay in contact. After they fixed the last bug we experienced, they reached out a few days later and made sure the app was continuing to work appropriately!

Incrediwear Holdings, Inc
United States
Over 9 years using the app
December 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

TopJob
United States
2 months using the app
January 9, 2026

a game-changer for anyone struggling with the limitations of Shopify's native order edit options.

Limited Run Games
United States
About 7 years using the app
October 23, 2025

Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!

Azuna
United States
About 2 months using the app
December 1, 2025

Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!

Ouate de Phoque
Canada
11 days using the app
February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
Almost 8 years using the app
July 7, 2025

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

The People's Provisions
United States
About 2 years using the app
February 18, 2025

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind.

The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.

RoguePandaDesigns
United States
Almost 3 years using the app