Reviews (310)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to edit orders post-purchase, including adding items and managing product bundles. Features like duplicating orders, immediate refunds, and sending payment requests make it ideal for both B2C and B2B operations. The app is noted for its reliability and continuous improvement based on merchant feedback. Customer support is highlighted as responsive and proactive, enhancing the user experience.

November 6, 2024

We're using this app for years and we're very happy with it.
When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.

Plaque deces
France
About 4 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
About 8 years using the app
November 20, 2024

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well.

Highly recommend this app.

Surf Line Hawaii
United States
Over 6 years using the app
December 13, 2024

This functionality should have been built in , but with this app it makes editing orders easy.

RYD LYF
New Zealand
Over 3 years using the app
October 29, 2024

Cleverific is the best order editing app we have found for reliability, functionality and customization. We just haven't found anyone that can beat them! The team keeps the app running and they add new features that help the editing process go smoother than ever. If there is an issue, they can fix it quickly which is very important to us. If you need an app that let customers edit their orders automatically then this is the app!

Bulk Natural Foods
United States
5 months using the app
Edited December 10, 2024

Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.

YMCA Gear
Australia
About 8 years using the app
September 4, 2024

This app is good. We sometimes use it to duplicate orders because Shopify locks many aspects of the orders depending on their status, so this lets us kind of get around that problem. You can also use it to work with bundles of products more easily (expanding a single product into a group of products automatically) and it has automation aspects that you can use in Shopify Flow.

Also, their support and product development folks were very helpful when we were requesting a new feature -- they got the feature set up for us and we were able to use it not long after that.

Magic Paper Labs (Wholesale)
United States
7 months using the app
August 28, 2024

Their customer support team is fantastic! When I needed assistance, Laura was quick to respond and kept following up until I had what I needed.

Race Place
United States
Over 3 years using the app
August 7, 2024

We have had an incredible experience working with Cleverific! Not only is their offering the best we have found in the Shopify ecosystem, their client support is unmatched. It is great to have a true partner in the Shopify app ecosystem.

Our customers have really enjoyed this experience and utilize it quite often.

Highly recommend Cleverific for all your order editing or order cancelling needs

KUIU
United States
About 3 years using the app
September 30, 2024

Awesome app and amazing customer service!! Highly recommend

Tweetycam
Australia
7 months using the app