Reviews (306)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on merchant feedback.

December 13, 2024

This functionality should have been built in , but with this app it makes editing orders easy.

RYD LYF
New Zealand
Over 3 years using the app
November 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

ThirdLove
United States
About 8 years using the app
November 20, 2024

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well.

Highly recommend this app.

Surf Line Hawaii
United States
Over 6 years using the app
Edited December 10, 2024

Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.

YMCA Gear
Australia
About 8 years using the app
November 6, 2024

We're using this app for years and we're very happy with it.
When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.

Plaque deces
France
About 4 years using the app
January 15, 2025

Cleverific Order Editor has reduced our CX load significantly. It works well, is intuitive for customers to understand, and is easy to set up.

Rocky Talkie
United States
3 months using the app
October 29, 2024

Cleverific is the best order editing app we have found for reliability, functionality and customization. We just haven't found anyone that can beat them! The team keeps the app running and they add new features that help the editing process go smoother than ever. If there is an issue, they can fix it quickly which is very important to us. If you need an app that let customers edit their orders automatically then this is the app!

Bulk Natural Foods
United States
5 months using the app
February 4, 2025

The app is really good and convenient to use. The support team is so helpful and replies fast.

California Tattoos & Promotional Products
United States
4 months using the app
September 4, 2024

This app is good. We sometimes use it to duplicate orders because Shopify locks many aspects of the orders depending on their status, so this lets us kind of get around that problem. You can also use it to work with bundles of products more easily (expanding a single product into a group of products automatically) and it has automation aspects that you can use in Shopify Flow.

Also, their support and product development folks were very helpful when we were requesting a new feature -- they got the feature set up for us and we were able to use it not long after that.

Magic Paper Labs (Wholesale)
United States
7 months using the app
September 30, 2024

Awesome app and amazing customer service!! Highly recommend

Tweetycam
Australia
7 months using the app