Reviews (306)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.

November 8, 2017

This app was almost 100% perfect but now that they are going to start offering payment requests within the app it has reached perfection. Thank you!

Speculative Fiction
United States
Over 8 years using the app
October 31, 2018

Edit Order is a great app for our business. We would be in real trouble without having all of its features Thank You

The Stubborn Farmer Store
Canada
Over 7 years using the app
April 15, 2014

Now FREE for basic stores.... That is just brilliant.

Red Hot Toys
United Kingdom
About 7 years using the app
February 10, 2015

The Edit Order app is essential to our store. We would be in big trouble without it. The recent improvements in this app make it even better.

We have about 2000 products in our store and the new version of the app loads very quickly.

The features keep getting better and better. And the last time I needed support, the response was fantastic. Keep up the good work, devs!

I highly recommend this app.

FitEyes eStore
United States
Almost 7 years using the app
December 3, 2017

What a lifesaver of an app! I feel it adds an extra level of customer service. The number of times customer phone or email after placing an order wanting to make changes makes this app priceless. It makes life so much easier and saves messing around with scrapping old orders and creating new ones.

Nursing Angel
Australia
Over 6 years using the app
April 7, 2014

This app will save us hours of work every month on our BtoB store.
We can now add some products customers request after placing their order or modify shipping cost.

Every changes show up in our invoice template (made with Order Printer), so we don't need anymore to create an invoice manually.

Bento&co Pro
Japan
Over 6 years using the app
December 6, 2017

Great so far! The app does exactly what we need it to do and integrates seamlessly with our back-end processing. The Cleverific team has also been incredibly responsive and helpful when we've needed assistance. Highly recommend!

Vegetable And Butcher
United States
Over 6 years using the app
February 27, 2019

This is a great app that does exactly what the name says. It's quite simple to use and their support staff is easy to deal with if something goes wrong. Some functionality such as issuing refunds isn't in a perfect state, but the team seems to be constantly updating and improving. Overall this app is the way to go if you need to edit your online orders.

The Silk Road Spice Merchant
Canada
About 6 years using the app
January 10, 2017

Essential to editing orders, and a great app with great service. Thanks!

Oppermannlondon
United Kingdom
Almost 6 years using the app
March 16, 2018

Great app, great staff. Andrew is awesome!

Valordistributions
Canada
Almost 6 years using the app