Reviews (307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.
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We used this app to help edit our orders whenever customers send in their requests. We love the “send payment” feature especially when we have created the order and require a prepayment from
our customers. Customer service is friendly and responsive, all in all a great app with good support.
Great app that can do whats expected of it. We've been using it everyday for several years for all our B2B orders and for editing already placed orders on our online shop. It works impeccable!
5 stars from us!
Edit Order bolsters the efficiency of Shopify as used in our Wild Ideas, LLC storefront. Adjusting sales by quick and easy partial refunds is an excellent feature.
Great app - we use it all the time! It's a lifesaver when it comes to fixing pricing discrepancies, last minute changes, and customer errors. The Edit Order team are also super helpful and are always very quick to respond to any inquires.
This app has worked well for our intended uses thus far. It is user-friendly, competent with updates, and stable. The support team is eager and able to assist. Shout out to Laura, who was wonderfully insightful and lovely to converse with. Thank you!
We wouldn't use Shopify if not for this app. As you know, Shopify doesn't allow you to change completed orders due to liability concerns, but Edit Order is the next best thing. Though it's more of a work around than anything else, it works seamlessly enough to where your customers wouldn't know the difference if your order was changed after the fact.
Give yourself a little bit of time to get a feel of the mechanics of the app, and be sure to test the app out a lot on dummy accounts before going live with it. I recommend taking their tutorials and walkthroughs just so you have a better idea of what to expect from the app.
Great app! Extremely surprised Shopify doesn't have these features already, but so glad Cleverific has solved the problem for us!
Edit Order is a must have app for Shopify. The inability to make changes to orders in shopify has long been a pet peeve of mine. Finally the frustration is gone. Also one of the best most responsive support teams I've ever encountered. Josh consistently provides answers and assistance quickly and with an impressive "can do" positive attitude.
Edit Order is worth every penny.
Really amazing and speedy support and a great app for anyone with a Shopify store. So annoying how most of these functions aren't native to Shopify, but these guys make life a lot easier. Thank you!!
If your taking orders then chances are your also going to need to edit orders, because there is no built in option for this in Shopify this app is the next best thing.
Easy to setup and after migrating from Magento it was already being used on day 1 and pretty much every day since.
Support has been very helpful when I've had a question or an issue with a fast turnaround time & resolution.