Overall rating Based on 235 reviews
Claims to be able to uncancel order. I now have an order stuck in limbo thanks to this app. Support offers no help to resolve the issue.
Great support, highly recommended
Team has been very responsive and solution oriented!
Great product and customer service. Emails and questions are answered quickly, day or night!
Mimis Kitchen Club
They have earned their 5 star review. I can do what I need to when people order the wrong things or if we need to change anything on the order. It is something I am not willing to be without. Thanks Cleverific and thanks for coding that for me Josh.
Just awesome. Simply works and great support if you have any questions!
Great app! Although a new transaction and order # isn't the most ideal, I understand it's a workaround of Shopify's limitation of not allowing sellers to edit a submitted order. That's a big glaring omission on Shopify's part - its so common for customers to add/subtract items or change colors and sizes!
We've used this app a few times, and its able to "edit" an order as smoothly as possible, and transfer payment records to the new order. We did have an issue one time and Josh was quick to reply our email about it.
Vapor Jedi Industries Inc
Josh was very helpful! He was prompt in responding to my inquiry and helped me rectify the issue with ease! Much appreciated Josh! :) Customer Happiness indeed!
Edit order has been a lifesaver to me. We deal with variants and our wholesale customers are constantly changing their mind about sizes, etc. Edit Order makes it easier for us to make those changes and not have to worry about inventory since this is done automatically. Another nice addition is the Request payment feature were with just once click, whatever is owed to us after the edition, we can collect our money. This app is a must have!!!
Must have app!! Great app and great customer service. Quick to respond! I highly recommend this app to anyone who is looking for something to help with order edits.