Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline the order editing process, including modifying prices, taxes, and shipping fees. It's particularly useful for businesses handling large volumes of orders or frequent adjustments. Features like abandoned cart recovery and payment requests are seen as time-saving. The app's intuitive, customizable interface and ability to address Shopify's limitations are also praised. Merchants commend the customer service for their quick and knowledgeable support, making it a must-have tool for enhancing order processing and customer service capabilities.

October 6, 2014

WE can't live without this app!

Maria Black Jewellery
Denmark
About 3 years using the app
February 10, 2015

Awesome app, it does exactly what it promises, quick and easy way to modify your orders! thank you

Vapeando Ando
Mexico
Almost 3 years using the app
March 6, 2018

Love this app! We sell healthy prepared meals and sometimes customers need to change their order after it's placed--either they need to add an item, remove and item, or both. Edit Order allows us to easily assist customers and get them exactly what they want without having to completely delete and refund the initial order and have the customer place an entirely new order, or rely on two separate order numbers/invoices (which can be a nightmare for streamlined distribution). I highly recommend this app to any business that needs to edit orders/invoices in Shopify!

Fit Flavors
United States
Almost 3 years using the app
March 28, 2019

Makes it easy to enter in wholesale orders. USA based phone support if needed which is nice.........

Brickell Men's Products
United States
Almost 3 years using the app
April 9, 2018

If you sell products that have different sizes or SKU's, this is a no brainer. Edit Order has saved us from hours of manual order switching and order mistakes. Their new functions, being able to send out payment requests and mark products as fulfilled has been a huge help.

On top of that, their customer service and support system is quick to respond and top notch. I would recommend them to any Shopify store owner :)

Brave Star Selvage
United States
Over 2 years using the app
May 24, 2021

This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!

Prevelo Bikes
United States
Over 2 years using the app
January 24, 2022

We've been using this app for 2 years. It's a great app and the customer service is very responsive. Thank you for all your help.

SUITS OUTLETS
United States
Over 2 years using the app
June 22, 2021

This app is a must for the backend, it helps the storekeepers to edit orders and the most important part is that orders placed through the mobile app can be edited. Most other apps don't allow this. Super support from Laura and her team to resolve our issue within 24hrs of filing a complaint. Thanks for making this app.

Fast & Fresh Global LLP
India
Over 2 years using the app
September 5, 2019

We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with.
Defiantly worth the price. We could not manage without it!

Pat's Monograms
United States
Over 2 years using the app
Cleverific, Inc replied September 5, 2019

Thank you so much for you review! With your great suggestions, we're excited that we can add improvements that make Edit Order work even better for you.

March 2, 2018

Great App! This saved us time and money from canceling and creating new orders in Shopify. I would recommend this app for any store. It is easy to use and the support is great!

Boho Betty 2
United States
Over 2 years using the app