Overall rating Based on 235 reviews
We wouldn't use Shopify if not for this app. As you know, Shopify doesn't allow you to change completed orders due to liability concerns, but Edit Order is the next best thing. Though it's more of a work around than anything else, it works seamlessly enough to where your customers wouldn't know the difference if your order was changed after the fact.
Give yourself a little bit of time to get a feel of the mechanics of the app, and be sure to test the app out a lot on dummy accounts before going live with it. I recommend taking their tutorials and walkthroughs just so you have a better idea of what to expect from the app.
Very friendly and professional team, had a problem with taxes and they fixed it real quick! App satisfied all our needs in a clean and easy to follow UI.
Just the tool I needed! This is a MUST HAVE for every Shopify store. I tried every edit order tool and none of them compared to this one.
Here is the most important thing...support. Andrew and crew are there like they are part of your team. Amazing response time and they don't make excuses, they make solutions happen. Please come work on my team!
Trudog Value Club
Thanks for the wonderful app! It helps streamline our order changes, especially with newbies.
Great app, great staff. Andrew is awesome!
Litko Game Accessories
Andrew and the Cleverific team has been very responsive to our needs. Would definitely recommend this app.
Great app - we use it all the time! It's a lifesaver when it comes to fixing pricing discrepancies, last minute changes, and customer errors. The Edit Order team are also super helpful and are always very quick to respond to any inquires.
We are constantly doing custom developments for our store we've had since 2010. We sell not only B2C but B2B and were looking for a Shopify App to use in our new Shopify store to Asia that would allow us to adapt to their shopping needs and customs. Edit Order is an excellent tool which has allowed us to, out of the box, solve many of the issues we were facing. It is a simple solution which allows you to edit existing orders in any way you want. The way this is handled is clean, bug-free and intuitive. We also needed help with one small added feature and the developer of the app was flexible, kind and fast in helping us get this done. If you need to edit your orders for any reason after the customer has placed it, this is the app for you!
Good, solid app which is intuitive to use.
When an order is edited a new order is created and the old order cancelled which makes things clear.
Fantastic support also. Highly recommended!
Very professional way to send payment requests / invoices. Really great support team, they were able to get back to my requests within just a couple hours.