Reviews (307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.
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I can tell you why edit order is the best app out there to edit orders. There is always going to be an issue with a customer that will make you want to edit your order and that's where "edit order" comes into play. They also just released a beta version of having the customer pay the difference of whatever you have to charge the customer after editing an order, which in my opinion is exactly what they needed to make this app the perfect app!
This app has the best user experience of any edit order app I have used thus far. I use this app to edit orders due to OOS items or back order issues. Edit Order by Cleverific's 'advanced mode" makes it easy to adjust pricing, discounts, and even adjust which kind of notifications customers get. If you have edit order needs that native edit from shopify cannot manipulate GET THIS APP!
Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!
One of our favorite features in Edit Order Premium is the ability to expand bundles into their individual line items. When combined with Shopify Flow, this bundle expansion is a seamless automation! This improves communication with our shipping software and fulfillment team, and saves us TONS of time! Customer service and on-boarding was outstanding. I love how easy it is to customize, and it seems like everything was designed to improve efficiency.
Just started using the new Payment Requests feature and it greatly simplifies the process for upgrading orders that require additional money to be collected from the customer. Nice work Cleverific!
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This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.
Great customer service/support!
Thanks!!
We use Edit Order by Cleverific and absolutely love it. It makes making changes to orders simple and works perfectly with Shopify! We love it and rely on it on a daily basis! Also, their Support Personnel are awesome!
This is a very, very handy and well made app. We don't use every day but it's a lifesaver when someone changes their order or requires a custom line item.
Andrew Moorey, Co-Founder
Elua, a Global Hydration Company
"Better Water, Better Life!"
www.elua.com
He provided very speedy support to me, who lives on the other side of the globe.
Thank you very much.
great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.