Reviews (307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.
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There are currently 3 edit order apps in the market and this is the best one. I will leave a brief comparison below:
This App (Edit Order by Cleverific):
It allows you to edit orders, change prices/taxes just like the others. This app can also add extra properties to the items and the order itself, which the others can't. The support for this app is good. Josh typically replies my emails in a few hours and he really helps to solve issues. There are a few minor issues with this app, but I believe they will improve it constantly.
The other two (Edit Order by Lion Apps, Edit Orders - Editify by Booster Apps):
I believe they are made by the same shit people, because they look the same and work in the same way. They can edit orders and change price/tax, but they CANNOT add extra property to items as mentioned above. Support doesn't exist. They never reply my emails. The worse thing is they will try to trick you to sign up the premium plan when you install the apps, instead of offering the 14 days free trial. Watch out for that.
If you are looking for an app to edit orders, then this is the app you are looking for. Don't even bother to test the other two, you may end up paying for testing.
We've been using this app for over a year, and it's very useful for our business. The developers have been very responsive to our questions, also.
Been using this app for over a year now! We are very satisfied with the app. Does what we need, never had any issue!
Good work and thank you !
Great app that did exactly what we needed it to for manual order creation. Haven't experienced any of the issues with the app being down that others have mentioned but we only need to use it a few times a month.
The app closes a very troublesome hole in the native Shopify. Most often it works excellent. I have seen, though, that it sometimes fails to set the fulfilment status correct on line items in an order.
We are in the beginning stages of using EDIT ORDER and we're constantly making changes to our system. So far we really like it and it's easy to use. Please continue to reach out to us for feedback and we'll do the same. Thank you!
VICIS
Quite handy. Especially looking forward to the upcoming additional payment request feature. Helpful customer support as well. :) Highly recommended.
This is a great app! Def an essential to bring up the customer experience!
Edit Order has made customer requests much easier. Easy to use and very responsive support team when we had some questions. We can't recommend it enough!
Technically 3 or 4 stars but all of the limitations are caused by the Shopify platform itself, not the app. Why most of this functionality is not built into Shopify I don't know and these guys are trying to make the best of a poor order management system.