Reviews (307)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on ...

July 22, 2015

DO NOT INSTALL -- the developers have abandoned this app and support emails are bouncing back. Shopify needs to remove this from the app store immediately.

La Vie 2
United States
6 months using the app
Edited April 23, 2015

There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no ...

Enumu
India
5 months using the app
November 9, 2021

Their pricing plan is scam. There is no monthly plan. When you want to sign up for a plan, they only offer an annual plan, at 10% discount of the monthly plan. Unethical way of doing business.

BrightEyes
Singapore
5 months using the app
Cleverific, Inc replied November 16, 2021

We do always have a monthly plan available, but we declined to offer it to you when you inquired about it because of the prohibited conduct that you engaged in.

You've ...

Edited May 19, 2015

This app was working great!
But now is broke and no answer from support - looks like from the reviews that I'm not the only one.

Culture Japan Store
Japan
4 months using the app
April 11, 2018

Use the retail package for brick and mortar store. This cancels the original order, makes a new one with the edited items, and marks it as paid so you can't accept payment on either order. It also makes a mess of accounting. Hot garbage.

Winebarrelssm
Canada
2 months using the app
May 12, 2015

I had to delete this app also! It was working, now it is not! No valid support obvious.

Incrediwear Braces and Apparel
United States
2 months using the app
Edited May 21, 2017

1 star because the app will duplicate your sale for the order you edit by cancelling the original order and creating a new order. This would be ok if the sales figures were adjusted too but Shopify's reports do not reflect the correct sales total after the edit. Also, once Edit Order creates a duplicate order in Shopify, there are no options to correct the sales figures or reverse the "cancel" ...

Cordeze
United States
About 1 month using the app
April 7, 2015

The app is a nice idea, but AWFUL. Especially if you use other apps.

I use a shipping app to ship all my packages in. When you edit an order, it duplicates the order versus editing it. I was sending out duplicate packages to people due to the way this app works.

It does what it's supposed to do, but it will mess you up if you use shipping apps!

ALSO, this WILL skew your revenue and daily revenue ...

iSwimShop
United States
About 1 month using the app
October 24, 2016

Did not work well for us. Every time we edited an order, it screwed up our Shopify sales numbers. Started noticing inventory issues created after editing orders with those specific items (inventory would be wrong). Not sure what was going on. Don't have time to mess with it. It is making more work for us than it is worth.

Support said there is no way to get around the sales numbers being wrong ...

Knitted Belle
United States
26 days using the app
January 4, 2017

If I could give no stars, I would, as a business owner we don't need unnecessary costs ! THIS IS A PAID APP, and should work for SHOPIFY customers! Total waste of time, the "edit order" is completely misleading, instead of editing it creates a new order, the same thing that can be done on your own. I tried to edit an order but instead have 2 duplicate orders that I still have to cancel. I also ...

Lotus Collections
United States
13 days using the app