Reviews (307)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on merchant feedback.

September 30, 2024

Awesome app and amazing customer service!! Highly recommend

Tweetycam
Australia
12 months using the app
August 7, 2024

We have had an incredible experience working with Cleverific! Not only is their offering the best we have found in the Shopify ecosystem, their client support is unmatched. It is great to have a true partner in the Shopify app ecosystem.

Our customers have really enjoyed this experience and utilize it quite often.

Highly recommend Cleverific for all your order editing or order cancelling needs

KUIU
United States
About 3 years using the app
August 28, 2024

Their customer support team is fantastic! When I needed assistance, Laura was quick to respond and kept following up until I had what I needed.

Race Place
United States
Over 3 years using the app
October 29, 2024

Perfect app!!!
Unfortunately too expensive for small businesses.

HD Brows | NOUVEAU LASHES | BIO Sculpture Deutschland Shop by UNEW
Switzerland
About 2 hours using the app
May 9, 2024

Some of the best support I've received from any company.
When I started using Cleverific, I thought it was alright. It gave us the order editing needs that Shopify didn't have natively. But then one day Cleverific's support team reached out to me and asked if I wanted to chat, and I'm so glad I did.
I was only using a fraction of what Cleverific had to offer! With their help, I was able to get their customer portal installed on our site, and it's a game changer. (Our own customer support team says this is the most helpful thing we've done for them since we started using Shopify.)
Cleverific's support team continues to reach out and check in regularly, and together we're making things even better for our customers. If you don't want to go alone, go with Cleverific.

Fracture
United States
About 1 year using the app
February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
March 20, 2024

Their platform is intuitive and customizable. With their support, we've improved our customer service capabilities significantly, enhancing the overall experience for our customers.

Function of Beauty
United States
3 months using the app
April 22, 2024

Ended up not using the app but I wanted to say that the support was great!

earlybird coffee
Germany
13 days using the app
May 22, 2024

App works great. Support team is also fantastic, responsive, and understanding. Highly recommend.

Solgaard
United States
3 months using the app
October 2, 2024

TL;DR: Came for the app features, stayed for the amazing support.

Full story: When I downloaded this app last week, I reached out to their support team to ask a question about one of the their features, and got a helpful reply within minutes. This week, they reached out to see how the solution worked for me, and when I asked a few more questions about some new features that they launched this week, they replied immediately there too. I can't recommend them enough. This app has a ton of features, and a fantastic team to help whenever you have a burning question. 10/10.

Puzzery
Canada