Reviews (231)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders directly, enhancing operational efficiency and customer satisfaction. It supports editing line items, changing shipping details, adjusting pricing, and bulk updates. Integration with Shopify Flow and the addition of extra item properties are also valued. The app is praised for its reliability, user-friendly interface, and responsive customer support.

February 4, 2025

The app is really good and convenient to use. The support team is so helpful and replies fast.

California Tattoos & Promotional Products
United States
4 months using the app
December 13, 2024

This functionality should have been built in , but with this app it makes editing orders easy.

RYD LYF
New Zealand
Over 3 years using the app
September 30, 2024

Awesome app and amazing customer service!! Highly recommend

Tweetycam
Australia
7 months using the app
October 29, 2024

Perfect app!!!
Unfortunately too expensive for small businesses.

HD Brows | NOUVEAU LASHES | BIO Sculpture Deutschland Shop by UNEW
Switzerland
About 2 hours using the app
October 2, 2024

TL;DR: Came for the app features, stayed for the amazing support.

Full story: When I downloaded this app last week, I reached out to their support team to ask a question about one of the their features, and got a helpful reply within minutes. This week, they reached out to see how the solution worked for me, and when I asked a few more questions about some new features that they launched this week, they replied immediately there too. I can't recommend them enough. This app has a ton of features, and a fantastic team to help whenever you have a burning question. 10/10.

Puzzery
Canada
May 9, 2024

Some of the best support I've received from any company.
When I started using Cleverific, I thought it was alright. It gave us the order editing needs that Shopify didn't have natively. But then one day Cleverific's support team reached out to me and asked if I wanted to chat, and I'm so glad I did.
I was only using a fraction of what Cleverific had to offer! With their help, I was able to get their customer portal installed on our site, and it's a game changer. (Our own customer support team says this is the most helpful thing we've done for them since we started using Shopify.)
Cleverific's support team continues to reach out and check in regularly, and together we're making things even better for our customers. If you don't want to go alone, go with Cleverific.

Fracture
United States
11 months using the app
March 24, 2020

Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend

State Bicycle Co.
United States
Over 5 years using the app
Cleverific, Inc replied March 25, 2020

Thank you for taking the time to give us a 5-star review! We're really happy to hear you appreciate the functionality Edit Order offers. Please feel free to reach out to us if you need anything! :)

Edited March 28, 2020

Great app that can do whats expected of it. We've been using it everyday for several years for all our B2B orders and for editing already placed orders on our online shop. It works impeccable!
5 stars from us!

KROM Kendama
Denmark
Over 5 years using the app
April 5, 2018

Edit Order bolsters the efficiency of Shopify as used in our Wild Ideas, LLC storefront. Adjusting sales by quick and easy partial refunds is an excellent feature.

Wild Ideas Llc
United States
About 5 years using the app
March 26, 2021

This app has worked well for our intended uses thus far. It is user-friendly, competent with updates, and stable. The support team is eager and able to assist. Shout out to Laura, who was wonderfully insightful and lovely to converse with. Thank you!

ChicSparrow
United States
About 5 years using the app