Reviews (307)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on merchant feedback.

June 1, 2020

This is a great app, with powerful functionality. If you're like us and run a subscription service, then your orders will likely come in containing virtual products (the subscription). Edit Order allows us to edit these virtual items and replace them with real ones. It also allows us to create replacements, exchanges, and more. In addition to a great product, their team is tight-knit and passionate, always there to help when needed. Highly recommended!

Beachly
United States
Over 6 years using the app
December 6, 2017

Great so far! The app does exactly what we need it to do and integrates seamlessly with our back-end processing. The Cleverific team has also been incredibly responsive and helpful when we've needed assistance. Highly recommend!

Vegetable And Butcher
United States
Over 6 years using the app
February 27, 2019

This is a great app that does exactly what the name says. It's quite simple to use and their support staff is easy to deal with if something goes wrong. Some functionality such as issuing refunds isn't in a perfect state, but the team seems to be constantly updating and improving. Overall this app is the way to go if you need to edit your online orders.

The Silk Road Spice Merchant
Canada
About 6 years using the app
December 27, 2017

Great app, saves us a lot of manual inventory adjusting, and it looks professional - rather then pen and paper method of editing invoices!

Petermanning
United States
About 6 years using the app
January 10, 2017

Essential to editing orders, and a great app with great service. Thanks!

Oppermannlondon
United Kingdom
Almost 6 years using the app
March 16, 2018

Great app, great staff. Andrew is awesome!

Valordistributions
Canada
Almost 6 years using the app
September 27, 2016

This app... what can I say besides we wouldn't be able to run our store without it! It's hard to believe Shopify doesn't have this functionality, but thank whatever god you pray to that this app exists. You won't be disappointed!

My Hairprint
United States
Almost 6 years using the app
March 20, 2018

Thanks for the wonderful app! It helps streamline our order changes, especially with newbies.

Trudog Value Club
United States
Almost 6 years using the app
November 9, 2017

Edit Order has been an invaluable feature of our online store! We wouldn't be able to use Shopify without it. Highly recommend

Lanterna Education Ltd
United Kingdom
Over 5 years using the app
March 24, 2020

Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend

State Bicycle Co.
United States
Over 5 years using the app
Cleverific, Inc replied March 25, 2020

Thank you for taking the time to give us a 5-star review! We're really happy to hear you appreciate the functionality Edit Order offers. Please feel free to reach out to us if you need anything! :)