Reviews (307)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing Shopify's order editing capabilities, allowing adjustments in shipping, taxes, and more. It reduces customer service workloads and increases satisfaction by simplifying order modifications. Features include order duplication, bundle management, and Shopify Flow integration, making it ideal for B2C and B2B operations. The app is noted for its reliability and seamless Shopify integration, with exceptional customer support and regular updates based on merchant feedback.

October 8, 2020

Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store.
Highly recommended for everyone who is looking for order solutions.

Uniseminar
Switzerland
About 5 years using the app
Edited October 12, 2017

Great support team, they respond within minutes sometimes :)

We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops.

Excited to see some automation flow features added to the capabilities of this app in future release!

Vegalash
United States
About 5 years using the app
April 4, 2018

Great app! Extremely surprised Shopify doesn't have these features already, but so glad Cleverific has solved the problem for us!

Lake Shore Threads
United States
Almost 5 years using the app
December 27, 2017

Really amazing and speedy support and a great app for anyone with a Shopify store. So annoying how most of these functions aren't native to Shopify, but these guys make life a lot easier. Thank you!!

Superfeast
Australia
Almost 5 years using the app
September 28, 2016

We had 2 small issues after there was an upgrade to the Edit Order App. Drew assisted us efficiently and was extremely friendly. Great customer service!

Project Repat
United States
Over 4 years using the app
Edited April 23, 2020

I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!

International Key Supply
United States
Over 4 years using the app
Cleverific, Inc replied April 27, 2020

Thank you for your kind words! We're happy to hear that the features of Edit Order has been helpful for your business. We're always here if you need our help. :)

July 30, 2018

If your taking orders then chances are your also going to need to edit orders, because there is no built in option for this in Shopify this app is the next best thing.
Easy to setup and after migrating from Magento it was already being used on day 1 and pretty much every day since.
Support has been very helpful when I've had a question or an issue with a fast turnaround time & resolution.

Colette Lola
Indonesia
Over 4 years using the app
January 16, 2024

1st top notch support, fast turn around when you need it, but guess what, most of the time you do not even need to reach out to support because it just works :)

I have been using Cleverific Order Editor for the past 5 years and its addressing Shopify Native Edit missing features like editing shipping fees, taxes, and much more. We are able to provide faster turn-around to our customers when changes needed to be done to their orders.

Highly recomemnded :)

BBQing.com
Canada
Over 4 years using the app
August 6, 2019

Great App! So easy to use and does exactly what we need. There support team is really nice and helpful. They don't leave you hanging like other companies.

360 Cookware
United States
Over 4 years using the app
Cleverific, Inc replied August 6, 2019

Thank you so much for your review! It's always a pleasure to work with your team when you need support :) Please let us know if we can offer any more help!

March 12, 2014

FINALLY!!!!!! I've been waiting for this app.

It's exactly what I've always wanted. If you find yourself needing to edit orders, than get this app!

It's nice and simple to use.

The Dairy
United Kingdom
Over 4 years using the app