Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders directly, enhancing operational efficiency and customer satisfaction. It supports editing line items, changing shipping details, adjusting pricing, and bulk updates. Integration with Shopify Flow and the addition of extra item properties are also valued. The app is praised for its reliability, user-friendly interface, and responsive customer support.
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Great app - we use it all the time! It's a lifesaver when it comes to fixing pricing discrepancies, last minute changes, and customer errors. The Edit Order team are also super helpful and are always very quick to respond to any inquires.
Makes it easy to enter in wholesale orders. USA based phone support if needed which is nice.........
This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!
We've been using this app for 2 years. It's a great app and the customer service is very responsive. Thank you for all your help.
We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with.
Defiantly worth the price. We could not manage without it!
Thank you so much for you review! With your great suggestions, we're excited that we can add improvements that make Edit Order work even better for you.
UPDATE: We've updated our rating from 4 to 5 stars as the main reason for our previous rating is due to the app not working on draft orders. The team was thankful that we detected a bug and it's now been resolved and functions as expected. The contact person was diligent with following up to ensure we are 100% satisfied with the app.
It does everything pretty easily, no big complaints. One reason we cannot provide a 5-star rating is because when attempting to edit pricing on a draft order (while it appears it's possible), after clicking "Save", it doesn't actually save the edits. Understandable as drafts technically aren't orders, but the app shouldn't be an available option under "More actions" if it's not going to function. The other reason we cannot provide a 5-star rating is that there's always room for improvement.
Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch
Essential to editing orders, and a great app with great service. Thanks!
Must have for any Shopify store!
Great app. We use it daily. The Edit Order Team are very responsive to our needs and have always been great to help us out anytime we need them. I would give them 6 stars if I could.