Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders directly, enhancing operational efficiency and customer satisfaction. It supports editing line items, changing shipping details, adjusting pricing, and bulk updates. Integration with Shopify Flow and the addition of extra item properties are also valued. The app is praised for its reliability, user-friendly interface, and responsive customer support.
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Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.
We had 2 small issues after there was an upgrade to the Edit Order App. Drew assisted us efficiently and was extremely friendly. Great customer service!
Edit order solve a huge challenge with Shopify around something that sounds silly: editing an order after it has been completed by a customer. Customer's make mistakes on products they give to other people all the time, and our team is constantly tweaking orders before they can be fulfilled.
Cleverific's team has been super responsive to any issues we've run into and are constantly looking to improve. Really glad we chose this platform.
Edit Order is THE missing piece when it comes to Shopify. It's simple to use and if there are ever any problems, Andrew & Tiu are very responsive and helpful. Thanks!
Our team loves this app and uses it daily. The support team at Cleverific is top notch and worked with use closely to improve continuously based on the feedback we provided. Highly recommended - 10/10 App!
Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store
We use this app often to edit orders. We have had some bumps along the way. More to do with how we use the app, rather than the functionality of the app itself. Regardless, anytime we have encountered an issue, the Edit Order team has been attentive, prompt, and overall truly amazing with the support they have provided us. They have even been working with us to make improvements to the app that would better support our Company's use. Also, a special shout-out to Vanessa and Laura. Both of you have helped me personally overcome some issues. I appreciate you so much! You both have gone above and beyond. Just know that your special care makes all the difference! Keep doing what you do! Thank you!
Great support, highly recommended
I appreciate the immediate support I received with a feature that was not available. Within 24 hours, the feature was made available to me. Excellent customer support!!
This is a great app for editing orders. Has additional note fields that aren't offered with Shopify's Edit Order which is nice to have! Customer service is helpful as well.
Thank you so much for taking the time to leave us a 5-Star Review! We're glad to hear that you like the additional note fields :) Please feel free to reach out whenever you need us!