Reviews (307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to edit orders post-purchase, a feature not natively available on Shopify. It supports various business models and allows for adjustments in order details, item additions or removals, and pricing changes. The integration with Shopify Flow for automation and new features like payment requests and product fulfillment marking are also well-received. Merchants appreciate the reliable performance and the responsive, helpful customer support team that actively uses feedback to enhance the app. This tool is essential for Shopify stores needing advanced order editing capabilities.
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Josh was very helpful! He was prompt in responding to my inquiry and helped me rectify the issue with ease! Much appreciated Josh! :) Customer Happiness indeed!
Solves a huge problem in the Shopify platform (not being able to edit orders) and does it easily and affordably. The app has lots of options but is still straightforward and easy to use.
They even just added to ability to collect additional money from a customer if they want to add something to their order.
Just awesome. Simply works and great support if you have any questions!
Great APP, and customer service. It is an essential app to solve the natural deficiency of Shopify inability of freedom on order editing. Edit Order by Cleverfic will cover all the areas that native shopify don't. I've been using it since 2017 and they are always improving and open to our feedback as user.
Thank you for the clever work with this app.
Very straight forward and easy to not only place orders but modify as well.
Great App! I use it everyday for about 1 year. Support is fantastic! I needed a custom return text for payment gateway in Greek language and they added it to the next update. Thanks...
Thank you for your awesome review! We were happy to add the Greek payment gateways for you.
We use Edit Order in a bunch of ways to help our customers with order changes. Shopify's built-in Edit Order solution is great but very limited. This fills in the gaps in a lot of cases by allowing us to use discounts edited orders, and make adjustments that the Shopify editor just don't allow for. Would highly recommend.
Useful app! I was hesitant to install because of some of the reviews I read so I gave them a call. Customer service was quick to respond and very thorough in answering my questions and even walked me through settings recommended for my store. Great! Would recommend!
Update: After 6 months, this app has been a critical need for our store and the ability to send payment requests have been a true time saver and the ability to reorder line items when we add products is a true bonus!
App is really helpful, and they are consistently releasing new improvements. I think it's the only app that allows for custom fields within a SKU. Highly recommend!
Great app, and rolling out new functionality too. And responsive service. Highly recommend.