Reviews (238)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders directly, enhancing operational efficiency and customer satisfaction. It supports editing line items, changing shipping details, adjusting pricing, and bulk updates. Integration with Shopify Flow and the addition of extra item properties are also valued. The app is praised for its reliability, user-friendly interface, and responsive customer support.

July 7, 2025

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

The People's Provisions
United States
About 2 years using the app
May 7, 2025

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

The Balm Box
United States
23 days using the app
March 20, 2025

I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease.

The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business.

If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!

PensXpress
United States
29 days using the app
March 6, 2025

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.

MARKET.live
United States
Over 1 year using the app
Cleverific, Inc replied March 13, 2025

Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!

April 1, 2025

Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!

McConnell's Fine Ice Creams
United States
15 days using the app
February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
February 18, 2025

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind.

The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.

RoguePandaDesigns
United States
Almost 3 years using the app
June 26, 2025

Laura and Josh were incredibly helpful and took a lot of time to support me with every question I had.
Their assistance was not only fast and professional, but also very personal and tailored to my specific needs.
Thank you both for the great support, it made a real difference!

Guardian
Austria
About 1 month using the app
June 24, 2025

Easy and quick setup. Their support team was very helpful.

Tulip Shades
United States
10 months using the app
July 1, 2025

Cleverific has been a great tool — easy to use and has noticeably improved our customer experience.

SP5DER
United States
4 months using the app