Cleverific Order Editing

Cleverific Order Editing

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.7 (229)

Let customers update orders and add upsell products post-purchase without support help.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Let customers make order changes or cancel orders with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts
Highlights
Use directly in Shopify admin

Languages

English

Works with

Pricing

Free

Free

  • Free for development stores
  • Customer self-serve order editing
  • All staff order changes features
  • All order automation features
  • No-code five minute set up

Growth

$49 / month

  • 100 order edits, new or draft orders
  • 200 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Standard support

21-day free trial

Professional

$99 / month

  • 400 order edits, new or draft orders
  • 500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • Abandon cart recovery
  • Priority support

21-day free trial

Premium Plus

$299 / month

  • 800 order edits, new or draft orders
  • 2,500 order editing automations
  • Customer self-serve order editing
  • Staff editing for complex changes
  • SOC 2 certification
  • White glove onboarding and team training
  • VIP support

21-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (229)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to edit orders directly, enhancing operational efficiency and customer satisfaction. It supports editing line items, changing shipping details, adjusting pricing, and bulk updates. Integration with Shopify Flow and the addition of extra item properties are also valued. The app is praised for its reliability, user-friendly interface, and responsive customer support.

July 7, 2025

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

The People's Provisions
United States
About 2 years using the app
May 7, 2025

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

The Balm Box
United States
23 days using the app
June 26, 2025

Laura and Josh were incredibly helpful and took a lot of time to support me with every question I had.
Their assistance was not only fast and professional, but also very personal and tailored to my specific needs.
Thank you both for the great support, it made a real difference!

Guardian
Austria
About 1 month using the app

Support

App support provided by Cleverific, Inc.

Or visit their support portal

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Launched

February 26, 2014 · Changelog

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