Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and manage product reviews from various platforms, boosting sales by enhancing customer trust. Additional features like video and image downloading are valued. The customer service is praised for its prompt and effective responses. The app integrates well with Shopify and other themes, even offering custom coding assistance. However, some merchants wish for more reviews under the free plan.

October 13, 2023

CHARGES YOU FOR ANY REVIEWS TO BE POSTED EVEN WITH FREE PLAN

Wicked Women Shop
United States
11 days using the app
importify limited replied October 14, 2023

Thank you for your feedback. Upon double-checking, no charges were made to your store. i believe you got confused with another app or with Shopify monthly fees.

Additionally, you can email us the invoice for review. If any errors are found, a full refund will be issued.

Note: The automatic approval of new customer reviews in your Editorify settings is currently disabled in your store. -> https://cln.sh/rXVj2G3n

To have your reviews approved automatically, activate this feature in the Editorify dashboard under general settings. If you need assistance with this process, feel free to ask for help.

January 4, 2020

When I test the writing of a review and I want to select 4 stars, they remain grey and do not become yellow.

M Y S K I N E A
Belgium
29 days using the app
importify limited replied January 4, 2020

Jean, I just left a 4 stars review in your store and all went fine. check the video I recorded for you https://www.loom.com/share/b9bf773c9ac14b718ddcbf9f846bd743

I would suggest to clear cookies/cache and try again.
Let us know if you still face issue.

Edited August 4, 2020

The free features you provide are meaningless! The free version is in the trial phase, at least 14 days of trial, all functions should be open. To test whether there is a problem, the key is whether the loading speed is displayed at the same time as the other content on the page or gradually displayed. This is very important), just to limit the number of imported products and the number of comments for each product, especially the developer’s logo cannot be added. If we are not satisfied with the trial, there will be no big deal. The premium version is expensive, and it is recommended not to exceed $5 (after all, the functions are relatively small), which is beneficial to the development of your business.

HappyBuy Mall
China
8 days using the app