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AI chatbot and live chat for sales & support. Convert visitors to sales.
Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and FAQs, with effortless handoff when needed. Quickly train an AI sales agent on your Shopify catalog, orders, and FAQs. Manage pre- and post-sales questions instantly, adjust tone, link real-time data, and monitor performance with ease. Integrate seamlessly with platforms like BigCommerce, Klayvio, Gorgias, Recharge, Zendesk, ShipUp and more.
- Train an AI sales rep on your Shopify catalog, orders, and FAQs instantly.
- Instant live chat AI support for orders, returns, and FAQs with smooth handoff.
- Automate routine tasks the chat bot so your team can focus on impact.
- Customize tone, connect live data, and track performance with ease.
Languages
English
Works with
- BigCommerce
- Gorgias
- Magento
- Recharge
- ShipUp
- Zendesk
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 credits to try every feature
- Ends after 7 days or 100 credits
- No card needed
500 credits
$299 / month
Features
- 500 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
1,000 credits
$499 / month
Features
- 1,000 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
1,500 credits
$699 / month
Features
- 1,500 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
2,000 credits
$849 / month
Features
- 2,000 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
2,500 credits
$999 / month
Features
- 2,500 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
3,000 credits
$1,149 / month
Features
- 3,000 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
5,000 credits
$1,749 / month
Features
- 5,000 credits a month
- 1 credit per ticket or chat
- Every feature and integration
- Agents pause at limit, no extra charges
- Need more? Email hi@eesel.app
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We've had a really positive experience with eesel so far! We deal with a high volume of customer support inquiries, and finding a solution that can help lighten that workload without sacrificing the quality of our customer experience has been incredibly important to us.
One of the things I appreciate most about eesel is how customizable it is. We're able to tailor its responses to our company's policies, processes, and tone, while still maintaining control over what gets sent to our customers. The ability to review responses, provide feedback, and continuously refine how the AI handles different situations has been especially valuable.
There is definitely some fine-tuning involved, but the potential is tremendous. It's been exciting to see how much AI can help streamline customer support while still allowing us to provide the personal experience our customers deserve.
We're looking forward to continuing to build on what we've implemented so far!
Eesel is one of the best AI programs we've ever used for customer support. The team is wonderful to work with, and the tool is exactly what we needed. Eesel connected seamlessly with our help desk and subscription platform app. It is incredibly user-friendly when it comes to set-up and customizing workflows. We've had poor experiences with other AI tools, where it required complex developing knowledge to get anywhere. Not with Eesel. You can tell Eesel exactly what you want to achieve in plain conversational language, and it will take care of the rest. Not to mention it's affordable and non-binding. So happy to be working with Eesel!
The eesel team has built quite a helpful tool for our purposes. We have tens of thousands of historical Zendesk tickets and Shopify orders that we need to pull information from and eesel helps us do that efficiently. It also helps us to complete administrative tasks across systems including Shopify more quickly.
Perhaps most importantly, the eesel team (both human and agentic) is very responsive and has been a big help in setting up, troubleshooting, and even testing out new features and approaches.
Support
App support provided by eesel.
Resources
Developer
651 North Broad Street, Middletown, DE, 19709, US
Launched
September 11, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, Online Store, Shopify admin
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Edit customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, all order history, returns, third-party fulfillment, draft orders, order edits
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View discounts
Discount codes and promotions
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View store credit
Store credit accounts
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Edit Online Store
Online Store pages, checkout page
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View Shopify admin
Legal policies
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View other data
Custom fulfillment services, locations, payment terms
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