Reviews (23)
Refine
-
By rating
Very sad that this isn't working anymore. It worked for a couple of months, then became very glitchy and then completely stopped working. They changed their format and for some reason it wont sync. Really wasted a lot of time trying to make it work. I reached out a few times for help and no response. Also, still being charged. Do not waste your time.
Hello there,
Thank you for taking the time to leave feedback!
We're very sorry to know that you faced an issue with our Event Calendar app.
One of our support agents got in contact with you on June 21, however, we haven't received your response. Nevertheless, we will do our best to make things right for you.
We just sent you another email, please check your inbox. Rest assured that we'll do our best to help you out.
Best wishes,
I uninstalled the app and am still being charged for it. The features and layout are good and the app is functional, but the charge is not worth it for my startup right now.
Hello Witsandroots,
Thank you for leaving your feedback!
We're terribly sorry to hear you got an unexpected charge. It looks like you uninstalled the app after the new paid period had already started, that's why Shopify deducted the payment.
We have issued a refund and sent you all the details via email.
Feel free to contact us at https://help.elfsight.com/?contact=1 if you have additional questions.
Best regards,
Elfsight
I uninstalled this app and was charged a week later after I uninstalled the app. How do I get a refund and make sure that I am no longer charged for an app that I uninstalled? The reason I uninstalled this app is because I don't need it right now and I was also unhappy with how long it took to load on my website. Please contact me to confirm that you will issue me a refund.
Hello Plant Babies Terrariums,
Thank you for leaving a review!
We're very sorry to hear about this situation. We've checked your subscription and see that you uninstalled the app after the new paid period had already started, that's why Shopify included the app payment in your bill.
We have issued a refund and sent you all the details via email.
Please note that you can always contact us if you need help with loading speed, customizations, or refunds. Our agents are happy to answer any questions here - https://help.elfsight.com/?contact=1
Best regards,
Elfsight
Calendar was great until it blanked out on us today as if no events have ever been added. Be very careful if you use this calendar.
Hello there,
Thank you for taking the time to share your feedback!
We are terribly sorry to hear about this issue. Providing a stable and reliable solution is one of our top priorities, and we deeply regret falling short of your expectations.
We see that you've already reached out to our Support Team, and one of our agents has contacted you back to provide support. Rest assured that we will do our best to rectify this situation.
If any other questions come up, you can always message us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
Almost gave up, there was just a bit of personal learning curve to figure out a good process for what I was trying to do. App required no 'back end' set up which makes me nervous when it's something an app thinks I'm capable of doing - team was responsive to questions
Fantastic service and terrific app! Lisa from the support team was awesome, helping with all issues and customising the site to our needs. Highly recommend the app!
Hello Burleigh Brewing Company,
Thank you so much for your kind feedback for Event Calendar by Elfsight!
We're happy to learn you're enjoying our service 🙂 And we'll pass your compliments to our agent Lisa!
Best regards,
Elfsight
easy to use and install. very happy with the app. Customer service is great. This is a good app. 5 stars.
We used this app to display two calendars. It has worked really well and is simple to use. The UI works very well for us.
What we like about this app is not only that we can better display our classes with this but also the great customer service that they provide to the subscribers. Highly recommended.
It was easy to set up multiple classes. The app lets you change font sizes and colors. With a bit of experimentation, you can customize many of the calendar functions. The calendar easily displays on the website and is responsive. It's easy to view the calendar on a phone and click through to events. The one tip I can give is that if you have a series of classes, you will have to create the first class and then duplicate to add classes in the series. I placed the text for the first class in a series in a text edit program, so that it was easy to copy/paste info with slight changes into additional classes. All in all, very please with the simplicity of the set up. Really like the large photo display that opens when a calendar date is clicked on. Very customizable.
