Reviews (26)
Refine
-
By rating
Simple to use. Great support. I totally recommend this app :D
Hi Compusistemas ®,
Thank you so much for your amazing review! 🌟
We're thrilled to hear that you find our Google Reviews app simple to use and that our Support Team was able to help. Your recommendation means a lot to us!
We're excited to keep supporting your success and are always here if you need anything.
Best regards,
Elfsight
This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).
Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.
Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.
Hello there,
Thank you for taking the time to share your feedback!
We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.
Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.
Best regards,
Elfsight
neda se propojit hrozne
Vážený Hanteln und Hantelscheiben,
Omlouváme se, že aplikace nefunguje tak, jak potřebujete. Pokud máte problém s připojením nebo instalací widgetu, napište nám prosím na podporu a rádi vám pomůžeme - https://help.elfsight.com/?contact=1
S pozdravem,
Elfsight
I had a tech support problem and I got the best tech support I ever got in my life on anything ever. This product is wonderful and it's supported by good people who go the extra mile
Dear Vasonoxol,
Thank you so much for your amazing 5-star review!
We at Elfsight are thrilled to know that you had such a positive experience with our Google Reviews app and, especially, with our tech support team.
We truly appreciate your kind words and are committed to continuing to provide high-quality solutions!
Best regards,
Elfsight
Since implementing the app we've improved our conversion rate. The support has also been great!
Dear The Montessori Room,
Thank you so much for your wonderful review ✨
We're thrilled to hear that our app has helped improve your conversion rate and that you've had a positive experience with our support team.
Your success is what drives us, and we’re always here to assist you. If you have any further feedback or need assistance, please don’t hesitate to reach out at https://help.elfsight.com/?contact=1.
Best regards,
Elfsight
We asked for Google review display to be displayed on our homepage and Pavel addressed the matter really quick! Communication was clear and concise.
Hello Kaz's Knife and Kitchenware,
Thank you for your kind feedback!
We are thrilled to hear our team was able to provide good service to you 🙂We hope the app will bring you much joy, and we'll make sure to pass your compliment to our agent Pavel!
Best regards,
Elfsight
Support was very good, solved my issue right away. Nataly was very pleasant to interact with, she even took the time to provide step by step screenshots!
Dear Customer,
Thank you for your kind review!
We're happy to hear the app works well for you, and we'll make sure to forward your generous feedback to Nataly :)
We hope you check out other Elfsight apps, and if any questions come up, you can always message us at https://help.elfsight.com/?contact=1!
Best regards,
Elfsight
Really liked the app and the support is quick and helpful. I had a question about why new reviews were not showing and they replied quickly that it usually takes a day or so for it to appear and it was what really happened. That's reasonable in my opinion. Thank you and congrats to the team.
Great app, probably the slickest looking floating badge for reviews on the Shopify app store, customer support very promptly helped me fix an issue with my badge and reduced the size on mobile so it's perfect now and doesn't create clutter. Social proof via google reviews is very important for our store because knowing we also have a physical store with good reviews helps create trust.
Hi Valigeria,
Thank you so much for taking the time to leave an amazing review!
We are thrilled to hear that you are happy with the support you received. We try our best to provide our users with the best service, and it always makes our day when you appreciate it :)
Thank you for your kind words and for supporting our product!
If you're ever feeling stuck, you can always contact us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
This app is simply phenomenal. Exquisite. Magnificent. One of those apps that you wish someone had told you about the day you started your company.
It's so easy to use. You can easily embed it anywhere with one line of code. So many display options (carousel option is elite) and customizable behavior on mobile and desktop.
It has many other customizable features and the app is very affordable. I have never had an issue with this app and I have never needed any assistance. It's awesome. Go ahead and get it!
Hi JerseyBird,
Thank you for this fantastic review of our Google Reviews app! We were over the moon when we read it :)
We are so happy to hear our product was able to give you the functionality you needed. We hope it makes your life easier and helps grow your business!
If you ever need assistance with your widgets, don't hesitate to contact us at https://help.elfsight.com/?contact=1, we'll be delighted to help you!
Best regards,
Elfsight
