Reviews (25)
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Since implementing the app we've improved our conversion rate. The support has also been great!
Dear The Montessori Room,
Thank you so much for your wonderful review ✨
We're thrilled to hear that our app has helped improve your conversion rate and that you've had a positive experience with our support team.
Your success is what drives us, and we’re always here to assist you. If you have any further feedback or need assistance, please don’t hesitate to reach out at https://help.elfsight.com/?contact=1.
Best regards,
Elfsight
I had a tech support problem and I got the best tech support I ever got in my life on anything ever. This product is wonderful and it's supported by good people who go the extra mile
Dear Vasonoxol,
Thank you so much for your amazing 5-star review!
We at Elfsight are thrilled to know that you had such a positive experience with our Google Reviews app and, especially, with our tech support team.
We truly appreciate your kind words and are committed to continuing to provide high-quality solutions!
Best regards,
Elfsight
We asked for Google review display to be displayed on our homepage and Pavel addressed the matter really quick! Communication was clear and concise.
Hello Kaz's Knife and Kitchenware,
Thank you for your kind feedback!
We are thrilled to hear our team was able to provide good service to you 🙂We hope the app will bring you much joy, and we'll make sure to pass your compliment to our agent Pavel!
Best regards,
Elfsight
Support was very good, solved my issue right away. Nataly was very pleasant to interact with, she even took the time to provide step by step screenshots!
Dear Customer,
Thank you for your kind review!
We're happy to hear the app works well for you, and we'll make sure to forward your generous feedback to Nataly :)
We hope you check out other Elfsight apps, and if any questions come up, you can always message us at https://help.elfsight.com/?contact=1!
Best regards,
Elfsight
Really liked the app and the support is quick and helpful. I had a question about why new reviews were not showing and they replied quickly that it usually takes a day or so for it to appear and it was what really happened. That's reasonable in my opinion. Thank you and congrats to the team.
This app is simply phenomenal. Exquisite. Magnificent. One of those apps that you wish someone had told you about the day you started your company.
It's so easy to use. You can easily embed it anywhere with one line of code. So many display options (carousel option is elite) and customizable behavior on mobile and desktop.
It has many other customizable features and the app is very affordable. I have never had an issue with this app and I have never needed any assistance. It's awesome. Go ahead and get it!
Hi JerseyBird,
Thank you for this fantastic review of our Google Reviews app! We were over the moon when we read it :)
We are so happy to hear our product was able to give you the functionality you needed. We hope it makes your life easier and helps grow your business!
If you ever need assistance with your widgets, don't hesitate to contact us at https://help.elfsight.com/?contact=1, we'll be delighted to help you!
Best regards,
Elfsight
"I recently added the Google Reviews app to my Shopify store, and I have to say, it was a great decision. The process was straightforward, and the app seamlessly integrated with my store's design. I love that I can now display my business's positive reviews on my homepage and product pages, which helps to build trust with my customers. The customization options allowed me to tailor the widget to my brand's look and feel, and the app has been running smoothly ever since I installed it. Overall, I highly recommend the Google Reviews app for any Shopify store owner looking to showcase their positive reviews and increase their credibility."
Hi there,
Thank you so much for your kind feedback!
We are thrilled that the Google Reviews app suits your needs. Providing premium quality apps and services to our users is our number one priority, and we're happy to know that we've done well for you!
If any questions come up, feel free to message us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
Google Reviews gone in the middle of our big campaign! When they finally fix the problem, we need to customise the whole widget again!
Hello Amadej,
Thank you for your feedback and please accept our sincere apologies for this frustrating situation!
We should explain what happened. The widget wasn't performing in the most stable way, that's why we had to migrate it to a different platform to make if more reliable for our customers. Unfortunately, this process took some time and caused an interruption in the widget's work on some websites, which we are very sorry about. However, the widget was back on track within 24 hours, even though some settings were thrown off, and we did our absolute best to help our customers fix issues if they faced any.
We are terribly sorry that this was such a bad timing for you and we hope the widget doesn't disappoint you again!
This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).
Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.
Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.
Hello there,
Thank you for taking the time to share your feedback!
We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.
Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.
Best regards,
Elfsight
Works well. Easy install. Support is responsive. Thanks for an excellent app that has made our lives easier.