Reviews (43)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

UGREEN NAS US
United States
Over 1 year using the app
July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Counter Culture Coffee
United States
Over 1 year using the app
October 21, 2025

Thanks for helping out. Good customer care service

juniorKuppanna
India
About 3 years using the app
August 11, 2023

This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.

Gunderson's Jewelers
United States
Almost 3 years using the app
April 17, 2024

5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!

Monsters Ink
United Kingdom
Almost 2 years using the app
October 23, 2023

Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.

Belan.J
Canada
Almost 2 years using the app
January 4, 2023

Fantastic customer service. Quick response to technical issues. Easy to use. Able to direct queries to different e-mails depending on the different categories of enquiries (i.e. jobs, shipment tracking issues)

infinitywellnessgroup
Australia
4 months using the app
May 30, 2024

Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.

Panda Baby Supplies | Australias Premium Bamboo Eco Nappies & Wipes
Australia
3 months using the app
April 6, 2023

Amazing app - The interface is among the most user-friendly I've encountered. There are some extremely useful customization options for forms, and integration is flawless. The support knowledgeable and very responsive, and from our experience appears to be available 24/7, which is a really appreciated. The pricing structure offers great value for money with the middle tier permitting unlimited submissions. Thank you, Carl

clarinsio
United Kingdom
2 months using the app
December 12, 2022

Rakshit was very helpful. He managed to help me in a short period of time. It's not the first one who's taking me through proccesses. They have a great team!

Metal-Projects
Romania
2 months using the app