Endear CRM and Clienteling

Endear CRM and Clienteling

From $60/month. 14-day free trial.
Rating (4.1)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

March 19, 2019 · Changelog

Languages

English, Spanish, and French

Works with

Shopify Flow, Checkout, Shopify POS, Zapier, Gorgias, Zendesk, Klaviyo, Teamwork, Lightspeed

Drive sales and retention with an all-in-one CRM and clienteling app.

Endear is a CRM and clienteling app certified for Shopify and Shopify Plus merchants. Organize your customer data, send text & email campaigns, create and share custom lookbooks, and track how outreach converts into sales, both in-store and online. Endear also lets you plug in your other favorite ecommerce apps for a holistic view of each customer. Target the right audience every time with filters like total spend, date of last purchase, last order location, and time to convert.

Endear is a CRM and clienteling app certified for Shopify and Shopify Plus merchants. Organize your customer data, send text & email campaigns, create and share custom lookbooks, and track how outreach converts into sales, both in-store and online. Endear also lets you plug in your other favorite ecommerce apps for a holistic view of each customer. Target the right audience every time with filters like total spend, date of last purchase, last order location, and time to convert. more
  • See all your customer data under one roof with our powerful retail-first CRM.
  • Build and automate text & email campaigns using pre-built templates.
  • Let customers browse, add to cart, and buy directly from your custom lookbooks.
  • Track how outreach converts into sales with built-in insights and reporting.
  • Enjoy Endear onboarding and training with dedicated resources and support team.

Pricing

14-day free trial

Starter

$60/month

  • Consumer CRM with pre-built integrations
  • 1,000 emails + 250 SMS messages
  • Segmentation + personalization
  • Sales tracking
  • 24/7 support
  • + more

Growth

$160/month

  • Everything in Starter
  • 9,000 emails + 500 SMS messages
  • Scheduled sending
  • Additional integrations
  • Advanced lookbooks

Pro (Most Popular)

$300/month

  • Everything in Growth
  • 15,000 emails + 1,000 SMS messages (+ add ons)
  • Custom fields
  • Automated campaigns
  • Advanced analytics
  • Assisted onboarding

Starter

$60/month

  • Consumer CRM with pre-built integrations
  • 1,000 emails + 250 SMS messages
  • Segmentation + personalization
  • Sales tracking
  • 24/7 support
  • + more

Growth

$160/month

  • Everything in Starter
  • 9,000 emails + 500 SMS messages
  • Scheduled sending
  • Additional integrations
  • Advanced lookbooks

Pro (Most Popular)

$300/month

  • Everything in Growth
  • 15,000 emails + 1,000 SMS messages (+ add ons)
  • Custom fields
  • Automated campaigns
  • Advanced analytics
  • Assisted onboarding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

18 reviews

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 30, 2023

As a small business, the personalized communication Endear facilitates to clients combined with the streamlined interface and analytics is a gamechanger. We’ve been able to take our analog client book and modernize it with Endear. This allows us to reach customers at scale while continuing to provide a warm and personalized experience. The analytics have helped us track where our marketing dollars are going and it’s clear that Endear drives sales to our website and in store shop.

The Great Eros
United States
About 3 years using the app
April 10, 2023

Wow, as an FYI, there are multiple limits on your products like "Length of Title" must be 50 characters or less. That alone ruled out using 80% of my inventory! Also the introductory $60/mo plan is virtually useless, the $144 isn't much better. Oh and I forgot to mention that there are NO changes, modifications, etc unless you go to the Pro Plan. Good luck, had to pass on what seemed to be a decent app.

Brent Wallace
United States
About 3 hours using the app
Endear replied June 6, 2023

Hi Brent,

Thank you very much for your feedback regarding the limitations you encountered with our platform. You’re right that our Pro plan offers extensive possibilities for customizations, while our lower and mid tier plans have features that are limited. We constantly strive to strike a balance between affordability and sophistication with our plans, and are sorry that what we currently offer didn't meet your expectations.

September 28, 2022

Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.

Wrabyn
United States
About 3 years using the app
Endear replied June 7, 2023

Hi Wrabyn,

Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.

April 5, 2021

Endear has increased our sales via customer outreach over 50%. Their customer service answers every question quickly and the navigation of there website is very comprehendible. The best CRM platform for retail.

Judith Bright
United States
Almost 2 years using the app
June 10, 2022

Endear is a time saver and allows us to have high quality, sales generating interactions with our clientele. We're able to spend less time on content creation and convert more efficiently.

TALD
United States
Over 1 year using the app
Endear replied June 7, 2023

Hi Tald,

Thank you for taking the time to share your positive feedback about Endear. It's fantastic to know that Endear has allowed you to make the most of customer interactions, spending less time on content creation while still achieving impressive conversions - that is literally our goal. We truly appreciate your trust in our platform and are grateful that we've been able to contribute to your success.

About this app

Launched

March 19, 2019 · Changelog

Languages

English, Spanish, and French

Works with

Shopify Flow, Checkout, Shopify POS, Zapier, Gorgias, Zendesk, Klaviyo, Teamwork, Lightspeed

Built by Endear

About Endear

4.1 average rating

2 years building apps for the Shopify App Store

4 E 72nd St, New York, NY, 10021, US

Support

Send a message

1 (917) 336 5242

support@endearhq.com

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