Endear AI‑Powered Clienteling
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The AI-powered clienteling software turning customer relationships into revenue for retail brands
Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message.
- AI Opportunity Engine: AI that tells your team who to reach out to and why.
- Unified customer profiles: orders, loyalty, and CS data in one view.
- Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked
- Dynamic segmentation: Segment by behavior, location, spend, or custom attributes
- Book appointments and manage VIP experiences natively
Languages
English, Spanish, and French
Works with
- Checkout
- Shopify POS
- Shopify Flow
- & more
- Attentive
- Gladly
- Gorgias
- Klaviyo
- Ometria
Categories
Managing campaigns
Workflow automation
Pricing
Choose the plan that best fits your business.
External charges may be billed by Endear separately from your Shopify invoice. Learn more
Pro Plan
$350 / month
Features
- 1,000,000 Customer Records
- 4,000 emails per month
- 3,000 SMS messages per month
- Per Store Location
- Appointments Pro Included (3 calendars)
- Sales Chat Pro
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (16)
Endear is a great tool for leveling up brand/client engagement.
All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.
The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.
Support
App support provided by Endear.
Resources
Launched
March 19, 2019 · Changelog
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