Endear AI‑Powered Clienteling
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The CRM for IRL. Personalize store outreach, track results, and grow revenue at scale.
Endear is an AI-powered CRM and clienteling platform that helps retail teams drive sales through personalized outreach. Connect customer data from Shopify and POS to create segments, send trackable messages via email, SMS and WhatsApp, and empower store teams to build stronger customer relationships at scale.
- Unified customer profiles: Online and in-store data in one customer profile
- Smart customer segmentation: Create dynamic lists by behavior and location
- Trackable email, SMS & WhatsApp: Send campaigns and monitor performance by store
- Appointments: Schedule and manage in-store customer visits with ease
- AI Notetaker: Capture customer data and auto-generate actionable follow-up tasks
- Highlights
- Works with the latest themes
Languages
English, Spanish, and French
Works with
- Checkout
- Shopify POS
- Shopify Flow
- Gorgias
- Zendesk
- Klaviyo
- Attentive
- Gladly
- & more
Categories
Managing campaigns
Workflow automation
Pricing
External charges may be billed by Endear separately from your Shopify invoice. Learn more
Pro Plan
$300 / month
- 1,000,000 Customer Records
- 4,000 emails per month
- 3,000 SMS messages per month
- Per Store Location
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (15)
Endear is a great tool for leveling up brand/client engagement.
All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.
The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
App potential is awesome but a number of basic features require the $300 mo. plan. For example, just being able to create a customer group based on product ordered requires this high tier plan as opposed to the $60 or $160 monthly one.
I get software developers invest a lot of money to build out these tools and cannot give the service away, but to put in perspective, SalesForce Enterprise is $165 mo. by comparsion.
For this app expect to pay $3600 a year to use most features. At least for us, anything extra we want to do requires the $300 plan. We can at do some extremely basic (but useful) stuff in the app for $60mo and will use this for that until we can evaluate other options.
Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.
Hi Wrabyn,
Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.
Support
App support provided by Endear.
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