Endear CRM and Clienteling

Endear CRM and Clienteling

From $60/month. Free trial available.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

March 19, 2019 · Changelog

Languages

English, Spanish, and French

Works with

Shopify Flow, Checkout, Shopify POS, Gorgias, Zendesk, Klaviyo, Gadly, Attentive, Emarsys

Drive sales and retention with a fully integrated CRM, clienteling app and NEW Live Chat.

Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships. Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size.

Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships. Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size. more
  • See all your customer data under one roof with our powerful retail-first CRM.
  • Build and automate text & email campaigns using pre-built templates.
  • Let customers browse, add to cart, and buy directly from your custom lookbooks.
  • Track how outreach converts into sales with built-in insights and reporting.
  • Enjoy Endear onboarding and training with dedicated resources and support team.

Email marketing features

  • Campaign types: Checkout emails, Custom campaigns, Discounts, Email campaigns, Follow-up emails, Product recommendations, Promotions, SMS campaigns, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, Automations, Bulk editing, Consent collection, Email domains, Import and export, Insights and tips, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Pricing

Starter

$60 / month

  • Consumer CRM with pre-built integrations
  • 1,000 emails + 250 SMS messages
  • Segmentation + personalization
  • Sales tracking
  • 24/7 support
  • + more

14-day free trial

Growth

$160 / month

  • Everything in Starter
  • 9,000 emails + 500 SMS messages
  • Scheduled sending
  • Additional integrations
  • Advanced lookbooks

14-day free trial

Pro (Most Popular)

$300 / month

  • Everything in Growth
  • 15,000 emails + 1,000 SMS messages (+ add ons)
  • Custom fields
  • Automated campaigns
  • Advanced analytics
  • Assisted onboarding

14-day free trial

Starter

$60 / month

  • Consumer CRM with pre-built integrations
  • 1,000 emails + 250 SMS messages
  • Segmentation + personalization
  • Sales tracking
  • 24/7 support
  • + more

14-day free trial

Growth

$160 / month

  • Everything in Starter
  • 9,000 emails + 500 SMS messages
  • Scheduled sending
  • Additional integrations
  • Advanced lookbooks

14-day free trial

Pro (Most Popular)

$300 / month

  • Everything in Growth
  • 15,000 emails + 1,000 SMS messages (+ add ons)
  • Custom fields
  • Automated campaigns
  • Advanced analytics
  • Assisted onboarding

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

20 reviews

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 19, 2024

Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!

SMYTHE
Canada
About 2 years using the app
March 25, 2024

We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.

Roller Rabbit
United States
About 1 year using the app
June 30, 2023

As a small business, the personalized communication Endear facilitates to clients combined with the streamlined interface and analytics is a gamechanger. We’ve been able to take our analog client book and modernize it with Endear. This allows us to reach customers at scale while continuing to provide a warm and personalized experience. The analytics have helped us track where our marketing dollars are going and it’s clear that Endear drives sales to our website and in store shop.

The Great Eros
United States
About 3 years using the app
March 29, 2021

The best sales enablement tool on the market - a must have for clothing retailers. Endear helped us build customer relationships, increase retention, and increase our AOV with custom lookbooks. Endear's customer service is incredible - they made setup a breeze and continue to help us optimize our use of the app as needed.

Jarbo
United States
Almost 4 years using the app
September 28, 2022

Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.

Wrabyn
United States
About 3 years using the app
Endear replied June 7, 2023

Hi Wrabyn,

Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.

About this app

Launched

March 19, 2019 · Changelog

Languages

English, Spanish, and French

Works with

Shopify Flow, Checkout, Shopify POS, Gorgias, Zendesk, Klaviyo, Gadly, Attentive, Emarsys

Built by Endear

About Endear

4.5 average rating

5 years building apps for the Shopify App Store

4 E 72nd St, New York, NY, 10021, US

Support

Send a message

1 (917) 336 5242

support@endearhq.com

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