Endear CRM and Clienteling
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Drive sales and retention with a fully integrated CRM, clienteling app and NEW Live Chat.
Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships. Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size.
- See all your customer data under one roof with our powerful retail-first CRM.
- Build and automate text & email campaigns using pre-built templates.
- Let customers browse, add to cart, and buy directly from your custom lookbooks.
- Track how outreach converts into sales with built-in insights and reporting.
- Enjoy Endear onboarding and training with dedicated resources and support team.
- Highlights
- Works with the latest themes
Campaign types
Managing campaigns
Launched
March 19, 2019 · Changelog
Languages
English, Spanish, and French
Categories
Works with
Shopify Flow, Checkout, Shopify POS, Gorgias, Zendesk, Klaviyo, Gadly, Attentive, EmarsysPricing
Starter
$60 / month
- Consumer CRM with pre-built integrations
- 1,000 emails + 250 SMS messages
- Segmentation + personalization
- Sales tracking
- 24/7 support
- + more
14-day free trial
Growth
$160 / month
- Everything in Starter
- 9,000 emails + 500 SMS messages
- Scheduled sending
- Additional integrations
- Advanced lookbooks
14-day free trial
Pro (Most Popular)
$300 / month
- Everything in Growth
- 15,000 emails + 1,000 SMS messages (+ add ons)
- Custom fields
- Automated campaigns
- Advanced analytics
- Assisted onboarding
14-day free trial
Starter
$60 / month
- Consumer CRM with pre-built integrations
- 1,000 emails + 250 SMS messages
- Segmentation + personalization
- Sales tracking
- 24/7 support
- + more
14-day free trial
Growth
$160 / month
- Everything in Starter
- 9,000 emails + 500 SMS messages
- Scheduled sending
- Additional integrations
- Advanced lookbooks
14-day free trial
Pro (Most Popular)
$300 / month
- Everything in Growth
- 15,000 emails + 1,000 SMS messages (+ add ons)
- Custom fields
- Automated campaigns
- Advanced analytics
- Assisted onboarding
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (21)
Endear is a great tool for leveling up brand/client engagement.
All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.
The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.
The best sales enablement tool on the market - a must have for clothing retailers. Endear helped us build customer relationships, increase retention, and increase our AOV with custom lookbooks. Endear's customer service is incredible - they made setup a breeze and continue to help us optimize our use of the app as needed.
As a small business, the personalized communication Endear facilitates to clients combined with the streamlined interface and analytics is a gamechanger. We’ve been able to take our analog client book and modernize it with Endear. This allows us to reach customers at scale while continuing to provide a warm and personalized experience. The analytics have helped us track where our marketing dollars are going and it’s clear that Endear drives sales to our website and in store shop.
Support
Endear can answer any questions you have about Endear CRM and Clienteling.