Endear CRM and Clienteling
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Highlights
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Works with the latest themes
About this app
Launched
March 19, 2019 · Changelog
Languages
English, Spanish, and French
Categories
Email marketing , SMS marketingWorks with
Checkout, Shopify POS, Shopify Flow, Zapier, Gorgias, Zendesk, Klaviyo, Teamwork, LightspeedDrive sales and retention with an all-in-one CRM and clienteling app.
Endear is a CRM and clienteling app certified for Shopify and Shopify Plus merchants. Organize your customer data, send text & email campaigns, create and share custom lookbooks, and track how outreach converts into sales, both in-store and online. Endear also lets you plug in your other favorite ecommerce apps for a holistic view of each customer. Target the right audience every time with filters like total spend, date of last purchase, last order location, and time to convert.
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See all your customer data under one roof with our powerful retail-first CRM.
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Build and automate text & email campaigns using pre-built templates.
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Let customers browse, add to cart, and buy directly from your custom lookbooks.
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Track how outreach converts into sales with built-in insights and reporting.
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Enjoy Endear onboarding and training with dedicated resources and support team.
Pricing
14-day free trialStarter
$60/month
- Consumer CRM with pre-built integrations
- 1,000 emails + 250 SMS messages
- Segmentation + personalization
- Sales tracking
- 24/7 support
- + more
Growth
$160/month
- Everything in Starter
- 9,000 emails + 500 SMS messages
- Scheduled sending
- Additional integrations
- Advanced lookbooks
Pro (Most Popular)
$300/month
- Everything in Growth
- 15,000 emails + 1,000 SMS messages (+ add ons)
- Custom fields
- Automated campaigns
- Advanced analytics
- Assisted onboarding
Starter
$60/month
- Consumer CRM with pre-built integrations
- 1,000 emails + 250 SMS messages
- Segmentation + personalization
- Sales tracking
- 24/7 support
- + more
Growth
$160/month
- Everything in Starter
- 9,000 emails + 500 SMS messages
- Scheduled sending
- Additional integrations
- Advanced lookbooks
Pro (Most Popular)
$300/month
- Everything in Growth
- 15,000 emails + 1,000 SMS messages (+ add ons)
- Custom fields
- Automated campaigns
- Advanced analytics
- Assisted onboarding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
18 reviews
As a small business, the personalized communication Endear facilitates to clients combined with the streamlined interface and analytics is a gamechanger. We’ve been able to take our analog client book and modernize it with Endear. This allows us to reach customers at scale while continuing to provide a warm and personalized experience. The analytics have helped us track where our marketing dollars are going and it’s clear that Endear drives sales to our website and in store shop.
Endear has been a fantastic tool for our team. It's driving new ways to engage with our retail clients, it feels natural and engaging on the customer side and is very easy to manage from the back end. The segmentation capabilities blow me away—sometimes I use it to drive a customer insights I can't even get with our other reporting tools. The support team is also fantastic, training up our team, seeing how they can help. 5 stars all around!!
Hi Billionaire Boys Club,
Thank you for your fantastic review of Endear! We're thrilled to hear that our platform has been a valuable tool for your team when it comes to engaging in meaningful ways with your retail clients.
We're especially delighted that our segmentation capabilities have impressed you. We designed our platform to integrate with retailers' most relevant apps, thus unifying the information to provide one-of-a-kind customer insights. It's exciting to hear that Endear has exceeded your expectations in this regard. We really appreciate your 5-star rating and look forward to continuing to serve you.
Wow, as an FYI, there are multiple limits on your products like "Length of Title" must be 50 characters or less. That alone ruled out using 80% of my inventory! Also the introductory $60/mo plan is virtually useless, the $144 isn't much better. Oh and I forgot to mention that there are NO changes, modifications, etc unless you go to the Pro Plan. Good luck, had to pass on what seemed to be a decent app.
Hi Brent,
Thank you very much for your feedback regarding the limitations you encountered with our platform. You’re right that our Pro plan offers extensive possibilities for customizations, while our lower and mid tier plans have features that are limited. We constantly strive to strike a balance between affordability and sophistication with our plans, and are sorry that what we currently offer didn't meet your expectations.
Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.
Hi Wrabyn,
Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.
Endear is a time saver and allows us to have high quality, sales generating interactions with our clientele. We're able to spend less time on content creation and convert more efficiently.
Hi Tald,
Thank you for taking the time to share your positive feedback about Endear. It's fantastic to know that Endear has allowed you to make the most of customer interactions, spending less time on content creation while still achieving impressive conversions - that is literally our goal. We truly appreciate your trust in our platform and are grateful that we've been able to contribute to your success.
About this app
Launched
March 19, 2019 · Changelog
Languages
English, Spanish, and French
Categories
Email marketing , SMS marketingWorks with
Checkout, Shopify POS, Shopify Flow, Zapier, Gorgias, Zendesk, Klaviyo, Teamwork, LightspeedBuilt by Endear
Support
Send a message1 (917) 336 5242
support@endearhq.com
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