Endear CRM and Clienteling
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Drive sales and retention with CRM, clienteling, SMS, live chat & appointment scheduling.
Endear is a retail CRM and clienteling platform built to grow sales and strengthen customer relationships. Organize customer data, send personalized email & SMS campaigns, and analyze outreach, store, and team performance across channels. Plus, Endear Stories let you curate and share personalized products to drive clicks and conversions. And with live chat built-in, you can engage online shoppers instantly to drive loyalty and increase cart size.
- See all your customer data under one roof with our powerful retail-first CRM.
- Build and automate text & email campaigns using pre-built templates.
- Let customers browse, add to cart, and buy directly from your custom lookbooks.
- Track how outreach converts into sales with built-in insights and reporting.
- Enjoy Endear onboarding and training with dedicated resources and support team.
- Highlights
- Works with the latest themes
Languages
English, Spanish, and French
Works with
- Checkout
- Shopify POS
- Shopify Flow
- Gorgias
- Zendesk
- Klaviyo
- Attentive
- Kustomer
- Gladly
Categories
Campaign types
Managing campaigns
Pricing
External charges may be billed by Endear separately from your Shopify invoice. Learn more
Professional
$300 / month
- 1,000,000 Customer Records
- 4,000 emails per month
- 1,000 SMS messages per month
- Automated campaigns
- Advanced analytics
- Assisted onboarding
- Appointment Booking
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (14)
Endear is a great tool for leveling up brand/client engagement.
All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.
The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.
Hi Wrabyn,
Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
Amazing app and CRM for your retail store. So many features and use cases make this app a must-have for any Shopify store. As we have integrated it more over the past month we have seen a major increase in sales and repeat customers. Their support is also spot on.
We've utilized Endear at our business for a number of years and it has become an integral part of our ecosystem. Our retail staff across all our stores utilize it daily as a means for more personal, interactive communication with our customers and it has become not just an important selling tool, but one of the few direct conversations we can have with our customers. Highly recommend for CRM/clientelling etc.
Support
App support provided by Endear.
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