Endear CRM and Clienteling

Personalized and trackable messaging that drives revenue

From $60/month. 14-day free trial. Additional charges may apply.

A CRM Designed For Retail

Keep your team organized and use CRM filters to segment your customers by shopping behavior and order history to target the right audience.

Smart and Personal Messaging

Dynamic fields and custom lookbooks make every two-way SMS text or email to a customer feel like it was meant just for them.

Omni-channel Sales Tracking

See how your messages convert into sales, what and where your customers are buying, and motivate your team to reach their sales goals.

Endear CRM and Clienteling

Endear CRM and Clienteling

Connect Endear with one click and try for free for 14 days.

Endear empowers salespeople with the customer data and tools they need to drive sales and better engage with customers, both in-store and online.

Customer Relationship Management (CRM) For Retail

Endear easily connects with one click to offer a live feed of customer order history, data, and product inventory. Organize and manage your customer data using filters like average order value, last item purchased, and zip code so you're always targeting the right customers with the right message.

Personalized Messaging

Now every email, text, or WhatsApp message sent on your brand's behalf can be found in one place. Personalize one-to-one or bulk messages with things like name, last item purchased, or birthday with the click of a button. Create on-brand message templates, signatures, and automated campaigns so you deliver a consistent customer experience every time.

Shoppable Product Recommendations - Exclusive for Shopify!

Endear's Lookbook Stories feature allows your team to send product recommendations in a shoppable story-like format based on customer order history and interest. Share Lookbook Stories through email, text, or WhatsApp to shorten the path to purchase. Customers can browse, add to cart, and complete the purchase without ever leaving your message.

Trackable Performance

Endear tracks each message sent through the app so you can see how each member of your team is contributing to sales and store performance. Endear also reports which products were purchased, where the sale occurred, and any returns or refunds associated, giving you better insight and control over resulting commission payments.

Works with

Shopify POS

Use this app while selling in person with Shopify point of sale.

View more POS apps

Integrates with

  • Heartland Retail
  • Teamwork Commerce
  • KWI
  • and more!
  • Zapier
  • Gorgias
Endear CRM and Clienteling

Endear CRM and Clienteling

Connect Endear with one click and try for free for 14 days.

Endear empowers salespeople with the customer data and tools they need to drive sales and better engage with customers, both in-store and online.

Customer Relationship Management (CRM) For Retail

Endear easily connects with one click to offer a live feed of customer order history, data, and product inventory. Organize and manage your customer data using filters like average order value, last item purchased, and zip code so you're always targeting the right customers with the right message.

Personalized Messaging

Now every email, text, or WhatsApp message sent on your brand's behalf can be found in one place. Personalize one-to-one or bulk messages with things like name, last item purchased, or birthday with the click of a button. Create on-brand message templates, signatures, and automated campaigns so you deliver a consistent customer experience every time.

Shoppable Product Recommendations - Exclusive for Shopify!

Endear's Lookbook Stories feature allows your team to send product recommendations in a shoppable story-like format based on customer order history and interest. Share Lookbook Stories through email, text, or WhatsApp to shorten the path to purchase. Customers can browse, add to cart, and complete the purchase without ever leaving your message.

Trackable Performance

Endear tracks each message sent through the app so you can see how each member of your team is contributing to sales and store performance. Endear also reports which products were purchased, where the sale occurred, and any returns or refunds associated, giving you better insight and control over resulting commission payments.

Works with

Shopify POS

Use this app while selling in person with Shopify point of sale.

View more POS apps

Integrates with

  • Heartland Retail
  • Teamwork Commerce
  • KWI
  • and more!
  • Zapier
  • Gorgias

Pricing 14-day free trial

See all pricing options

Starter

$60/month

Pricing based on number of store locations. See full pricing page above for details.

Growth

$144/month

Pricing based on number of store locations. See full pricing page above for details.

Professional

$270/month

Pricing based on number of store locations. See full pricing page above for details.

Enterprise

$270/month

Talk to Sales to get a custom Enterprise plan at a price that's right for you. Plans start at $270/month per location.

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    0
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    8% of ratings are 1 stars

Judith Bright

Endear has increased our sales via customer outreach over 50%. Their customer service answers every question quickly and the navigation of there website is very comprehendible. The best CRM platform for retail.

Ernest Leoty

Endear has been a great addition to our marketing mix – especially being early stage. There are a couple platform organization tools that would be helpful – but are in the works. It is definitely worth the platform cost. The app was incredibly easy to implement with no dev help needed. The entire experience has been seamless and support is very helpful and responsive. We would highly recommend!

BuddyLove Clothing Label

Amazing app and CRM for your retail store. So many features and use cases make this app a must-have for any Shopify store. Their support is also spot on.

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