Reviews (17)

Overall rating
3.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
August 28, 2023

EngageMe is a life saver. Best app to send out email marketing and great in-app features that helps grow your business. For instance, pop-ups, Rewards systems, notify when stock is available, and much more. And their tech support is very responsive and quick to perform. Highly recommend.

CandalBeauty
Canada
5 months using the app
November 21, 2021

I’ve tried a handful of programs similar to this. Engage Message beats them all. There’s room for improvements, yes. But I’m very happy with how user friendly and smoothly things run!

Aubrey Masen Boutique
United States
2 months using the app
EngageMessage replied November 21, 2021

Thank you so much for your supporting reviews! We're really happy that you find EngageMessage helpful. We'll keep improving our product and we are so thankful for all feedback you give. Thank You!

July 5, 2023

Started using this app just a couple days ago and so far I can say I'm very satisfy with how the app works! very easy to set up and start using. I wish more app like this in the Shopify app store. great work team EngageMessage!

Velin Fashion
United States
About 1 month using the app
August 9, 2022

This is a GREAT app! It literally has everything you need for email & SMS marketing, not to mention its very own mobile app which makes it so easy to work on the go. Very small business owner friendly. :)

REBORN CLUB
Canada
23 days using the app
Edited November 8, 2021

Avoid this app and the developer. I have reported numerous bugs to them and they never address them. Then, they suddenly added a paid plan and completely locked all of the sections of the app. I can't even download my subscribers to move them to another app which should be against Shopify terms and is completely unethical!

LoveSurf
United States
10 months using the app
EngageMessage replied November 4, 2021

“I’m writing really bad reviews on iOS, Shopify and on my network of blogs unless I have a free account by end of week” - this is what you sent to us before you left this review. At EngageMessage, we value product and service quality. We are doing everything to design a better product and provide excellent support. But giving away free account to avoid bad reviews is not delivering any value to our users, moreover, it’s completely unfair to our existing users. After seeing your messages, our support team has reached out to you several times and we’re trying to find a solution to truly help your business. Regarding the review you left:

1. “I can’t even download my subscribers to move them to another app which should be against Shopify terms and is completely unethical” - Complying with Shopify terms is our top priority. We sync all the subscribers with Shopify directly. You don’t need to download your subscribers. When you collect a subscriber via our app, this subscriber’s info is automatically synced back to your Shopify portal, so you own all your data.

2. “I have reported numerous bugs to them and they never address them” - Customer feedback is extremely important to us. Our support team responded to every message you sent to us. Unfortunately, we only received your messages saying there’re bugs, but we couldn’t get any additional information from you regarding the bugs. Please feel free to send us the details you found. We'd be glad to help.

3. “They suddenly added a paid plan” - We do want to clarify that, just like the pricing section we show on the app store, our app is free to install, and no payment is required to get started. We do have paid plans that start at $19/mo after certain usage.

May 19, 2022

From the first day I added this app to my store, I saw IMMEDIATE results and an increase in sales that pinpointed back to EngageMessage! I even recommended it to other entrepreneurs and they've also been very impressed. Truly an underrated app.

Jasx Aigner
United States
7 days using the app
EngageMessage replied May 25, 2022

We can't be happier to see that you have IMMEDIATE results from using our app. Our team can’t thank you enough for the kind words about EngageMessage. Your review and recommendation mean a lot to us and let us know we’re on the right track!

Thanks again and happy selling✨!

November 27, 2023

I've had a great experience with EngageMessage It's user-friendly and offers robust features. The analytics are insightful, helping us tailor messages for better engagement. Highly recommended for seamless and effective SMS marketing.

Organic Clarity
Canada
2 days using the app