Professional Importer For eBay , 362 reviews

App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore.

UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation.

They will also not reply to our email about these modifications to our listings.

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

Horrible customer service, we have 2 ebay stores and they need to be reauthorized every day, half of our items dont sync and my emails have been ignored for weeks. waste of time and money

The worst, no one ever contacted me for tech support, I dont believe any of the 5 star ratings, canceling and getting my money back. they can keep their garbage.

Does not sync with ebay. Also pictures do not update. .........................................................................

constantly stops working.. unreliable at best. Keeps making me look like a fool to my customers...... even this review platform is buggy

I paid 15$ and no login possible because that script not allow me to login into ebay.de because I sit in PT, it`s pandemic and work from where you want, just that program not, shit at all but mainly grap the money, - stars I would give you for this behavior

Normally they are offering custom template but their support didnt make anything for me.a little deceiving.Be aware

WORST APP EVER!!! IMPORTED ALL MY PRODUCTS..I THEN MADE CHANGES TO THE LISTINGS IMAGES, DESCRIPTIONS AND VARIATIONS...NOT LONG AFTER THEY WHERE ALL DELETED!!! ALL THE TIME I SPENT ON SHOPIFY AND THIS APP DELETES IT WITHOUT EVEN ASKING ME!!! AVOID AVOID AVOID!!!! ONTOP OF THIS THERE IS NO WAY TO RECOVER WHAT THEY DELETED!! I SPENT 2 WEEKS ORGANISING EVERYTHING NOW IM BACK TO SQUARE 1!! DO NO USE THIS APP!!

I did try this app twice , it is a time wasting with a daily troubled app. Each day I lost hours and hours. The good funny part is that support is good with answering fast BUT that's it ... from there starts a rabbit whole or a wild goes chase. If you are an eBay seller with thousands of items RUN ... don't even think twice.