Erplain B2B Sales & Inventory

We have worked with Erplain for almost 3 years, starting out with their beta as an early adopter. Erplain is great to work with in combination with Shopify for us due to the value you get for the price. Our store is used for internal use, primarily selling paints and supplies that we will mix ourselves. Erplain is able to track all of our products from creation to mixing/labelling and selling out the door. The only feature that erplain lacks that we would find useful is CSV imports, but we use Shopify for that for the most part. The support team is fantastic and has worked with us for dozens of emergency fixes when something goes wrong on our end and taking our feature requests seriously. I'd seriously recommend erplain as a viable option for 99% of stores.

After using a different system for almost a year with poor results, I was amazed to see that only two weeks after using Erplain, we had gone live and were using it without any issues. It's clean, easy to understand and really accessible, even for staff who have never used a stock and warehouse management system. The integration with Shopify is seamless. We were able to import all our products directly from Shopify, it works perfectly with Shopify Point of Sale as well as with shopify orders online. We're delighted with it and within a week, the entire staff was using it and enjoying its benefits. No long training needed, no expensive onboarding, almost plug in and go. I do wish it would have accounting connectivity with XERO, our accounting software, but apparently it's on the cards!

I had been looking for an app that will allow me to track product/inventory costs and; manage suppliers, purchase orders and inventory at multiple locations for over a year and half. The apps I found were way too expensive, didn't fit my needs, way too complicated or had poor reviews. I finally discovered erplain. I'm extremely pleased using erplain. The pricing is very fair that scales to your monthly orders and number of users. The ability to link Shopify quantities to one inventory location or total inventory was a must which erplain does very well. The question and answer session I had with Arnaud really sold me. His philosophy is that the program should be flexible enough to meet the needs of the customer. The customer shouldn't have to conform their business processes to meet the needs of program. I'm an old computer programmer from the DOS era 80's and always believed in this philosophy. I've had other potential apps tech people tell me that I really should do business their way so I can use their app since that is "best practice." Crazy. The support with erplain is very good as they are very responsive and timely. I had one issue with exporting certain data and erplain was able to add that feature within the same day. While the app certainly doesn't have everything that everyone would want its simplicity is a big plus. I think that with time that the app will continue to improve as I've seen some significant upgrades coming soon. One area that is lacking for me is the ability to track supplier credits. But I hear that the erplain team is looking at possibly adding that feature. erplain really does listen to their clients so I imagine that if other users ask for this feature they likely will add it. While many may want to link this app to both Shopify and Quickbooks Online, QBO, at the same time that feature may come later. I don't see the link to QBO as a priority as I get info from erplain to post monthly summary transactions. Some apps I've seen linked to QBO will bog down QBO with way too many daily transactions when only summary transactions are necessary depending on your business. I usually don't spend this much time writing such a long review, but I'd like others to join this app as it makes it a stronger long-term company that will continue to grow and enhance the app. If you are a small company like ours you really should be excited about this app.