Overall rating Based on 4 reviews
We have worked with Erplain for almost 3 years, starting out with their beta as an early adopter. Erplain is great to work with in combination with Shopify for us due to the value you get for the price. Our store is used for internal use, primarily selling paints and supplies that we will mix ourselves. Erplain is able to track all of our products from creation to mixing/labelling and selling out the door. The only feature that erplain lacks that we would find useful is CSV imports, but we use Shopify for that for the most part. The support team is fantastic and has worked with us for dozens of emergency fixes when something goes wrong on our end and taking our feature requests seriously. I'd seriously recommend erplain as a viable option for 99% of stores.
I had been looking for an app that will allow me to track product/inventory costs and; manage suppliers, purchase orders and inventory at multiple locations for over a year and half. The apps I found were way too expensive, didn't fit my needs, way too complicated or had poor reviews. I finally discovered erplain. I'm extremely pleased using erplain. The pricing is very fair that scales to your monthly orders and number of users. The ability to link Shopify quantities to one inventory location or total inventory was a must which erplain does very well. The question and answer session I had with Arnaud really sold me. His philosophy is that the program should be flexible enough to meet the needs of the customer. The customer shouldn't have to conform their business processes to meet the needs of program. I'm an old computer programmer from the DOS era 80's and always believed in this philosophy. I've had other potential apps tech people tell me that I really should do business their way so I can use their app since that is "best practice." Crazy. The support with erplain is very good as they are very responsive and timely. I had one issue with exporting certain data and erplain was able to add that feature within the same day. While the app certainly doesn't have everything that everyone would want its simplicity is a big plus. I think that with time that the app will continue to improve as I've seen some significant upgrades coming soon. One area that is lacking for me is the ability to track supplier credits. But I hear that the erplain team is looking at possibly adding that feature. erplain really does listen to their clients so I imagine that if other users ask for this feature they likely will add it. While many may want to link this app to both Shopify and Quickbooks Online, QBO, at the same time that feature may come later. I don't see the link to QBO as a priority as I get info from erplain to post monthly summary transactions. Some apps I've seen linked to QBO will bog down QBO with way too many daily transactions when only summary transactions are necessary depending on your business. I usually don't spend this much time writing such a long review, but I'd like others to join this app as it makes it a stronger long-term company that will continue to grow and enhance the app. If you are a small company like ours you really should be excited about this app.
Twisted Coil Vapes
Where do I start? This has been a lifesaver! Arnaud and his team have this locked up! Looking for a great multiple location inventory system with most of the bells and whistles of the $$$ ones but for $? I looked into all the other, I gave them a test run and when it came down to it I was unwilling to pay $500+ a month for an app when I really only needed 5% of what they were capable of. Erplain does what you need, simple as that. I even requested an extra filter to make ordering easier for multiple locations..and they delivered it in 4 days! The team has the patience to walk you through (more than once for some of us slow learners) It takes time to get comfortable with it like any app, but you'll be happy you did. I came into this app quite backwards and had my work cut out for me, but if you are smart, you'll download this and get it installed BEFORE you open up more locations. Customer service has been the best I have ever received. Timely answers to questions and concerns to get you back to focusing on your business.
If I could give a 6 star I would. I have an online store along with 5 physical store fronts in multiple cities. Like many of you I require individual inventory per store. Shopify has promise to implement this feature couple years ago, but as of the time of this review it still doesn't exist.
I've tried 3rd parties such as StichLabs, but they are all very cumbersome in terms of syncing with Shopify, and they are all much more expensive than Erplain. Erplain lets me create as many inventory stash as I require. Then a simple POS ID determines which inventory stash to remove the inventory from.
I could not be more happier and it only costs $20 a month vs $300 for other apps (because I have a lot of inventory). If I didn't find Erplain, there was no way for me to expand to a different city, I would have to abandon Shopify altogether which is very costly both time and money.
The development team is remarkable, Arnaud replies back to my email promptly. They walk through and resolve all of my issues. Thank you Erplain!