Reviews (38)

Overall rating
2.9
Counts per rating level
  • 74% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 11% of ratings are 1 stars
December 6, 2024

This app worked well for few years but in Q4 2024 it stopped working. The Shopify App does not work, does not provide access to product boxes, weight, dimensions, etc.
Requested customer support for weeks. No reply
Checked eShipper website. No way to get support

It is a ghost company now. We will have to remove it from our store.

Canada Hoists
Canada
Over 3 years using the app
October 7, 2024

After many years of good service, suddenly, in September 2024 everything changed:

- New buggy and unpolished app;
- Suddenly, cannot purchase Canada Post label anymore... Arguing that we need to deposit all our daily package to 45mn from our place and not at Canada Post directly anymore.
- Pricing of UPS also skyrocket in September 2024 without any reason.

Sorry to see sunch a decline in what used to be a very good entreprise.

Clinique Vitacru
Canada
Almost 4 years using the app
December 27, 2024

Unstable and unreliable

eGrimesDirect
Canada
Over 4 years using the app
December 17, 2019

This app helped us reduce our shipping cost by over 50% and made it easier for us to export to the USA. Amazing rates, great customer service. Highly recommend!

CustomHeats
Canada
Over 4 years using the app
December 19, 2019

Awesome customer service and awesome people to work with. Imtiyaz and Zahers are truly helpful everytime. Very user friendly app. Takes away the extra leg work to key in customer credentials while preparing shipping labels. Good discounted shipping rates. Highly recommended

BayShoomar
Canada
Over 3 years using the app
April 9, 2021

This app has helped me greatly in offering my customers different shipping options. Also, the customer service and team at eShipper have been great

getskinso
Canada
Over 3 years using the app
April 9, 2021

Great team! super efficient for a huge project like ours and they're great with communication. I had my doubts about the volume of what we're selling but they managed to take the stress out of it :)

Penny Appeal USA
United States
Over 3 years using the app
January 10, 2022

We have tested few other apps and this one had the best discounted shipping rates. Thank you Ahmed for the help in setting up.

The 6 Collection
Canada
Almost 3 years using the app
January 9, 2022

I have been using eShipper for over 5 years and can't see myself without it, for all Canadian small businesses it's a must if you want to save on shipping within Canada, USA and worldwide A+ and special thanks to Ahmed

OudLux
Canada
Almost 3 years using the app
December 19, 2019

Customer support has been excellent and I am saving money shipping through eShipper! Quite impressed overall.

AppleCheeks Cloth Diapers
Canada
About 2 years using the app