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We've been working with Riz and the eShipper team for quite some time now, and I can confidently say they’ve made a huge difference in how we run our small business. As a handmade brand, shipping is such a critical part of the customer experience — and Riz has helped us streamline and simplify every step of the process.
He’s incredibly responsive, always willing to go above and beyond, and truly cares about helping small businesses succeed. Whether it’s resolving an issue quickly or finding more cost-effective solutions, Riz always shows up with professionalism and heart.
We’re so grateful to have him as our shipping manager — thank you, Riz and eShipper, for being a part of our journey and helping us grow!
We've been using eShipper for 2 years now and have been very happy with the service and tech. Great carrier selection, rates and customer service.
The eShipper Shopify app has made fulfilling orders so much easier. The automation features are super helpful - from syncing orders to generating labels, everything runs smoothly.
It’s saved me a ton of time and made my shipping process way more efficient.
Highly recommend for any Shopify store looking to streamline their logistics!
This app helped us reduce our shipping cost by over 50% and made it easier for us to export to the USA. Amazing rates, great customer service. Highly recommend!
I have been using eShipper for over 5 years and can't see myself without it, for all Canadian small businesses it's a must if you want to save on shipping within Canada, USA and worldwide A+ and special thanks to Ahmed
I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'.
Their team did go above and beyond to keep my business though.
Good pricing. Unfortunately their accounting business model does not work with our actual business model.
We are sorry to hear that you had to deal with several shipping adjustments (additional fees) and understand how frustrating it must be for you. We try our level best to make sure no customer has to go through this but carrier-related adjustments are unfortunately not in our control. As discussed with you earlier, although most of these charges were carrier related & valid, we have refunded several of these payments as we truly value your business and empathize with your situation. Our teams have been constantly working with you to rectify all the issues you have found in your audit report. Please know that your Account Manager as well as our Escalations team continue to be highly involved in the entire process with the carriers as well. We’d greatly appreciate the opportunity to resolve all your issues and hence have requested for a call with you involving our senior management. We are confident to work out a resolution for you with your cooperation.
We have been using eShippers to fulfill our Canadian orders for the past 6 months (out of their Toronto warehouse). They have been absolutely superb to work with! We have used other 3PLs and eShippers are far-and-above easier to work with and more nimble than others we have used. All of our orders are shipped on time and we get accurate and current tracking and related info immediately. The team is very responsive and they even went above and beyond to help us troubleshoot issues the few times they occurred (issues not caused by them). I would highly recommend eShippers, and we look forward to continuing to use them.
We have had the best time working with eshipper! They are such a professional company with incredible people working there. I love how they can help us with everything from better shipping rates, to picking and packing, to helping us with our Amazon store front (shoutout Blair & Jack from AMZ prep!) our account manager Ahmed Sabah has been amazing at helping us navigate all these different services and help to tailor things to help support our small business.
We love eshipper and will be long term customers!
- Lauren
BUZZD Nutrition
I've been working with Ahmad Al Abid for over 3 years and he's always responsive and attentive. He helped me reduce shipping cost and integrated my store to the eShipper app which streamlined my shipping process and made my life much easier. After 4 years of working with him and eShipper I can confidently recommend any business owner to work with him and eShipper. The service is great and extremely reliable. I love the app, I should've made the switch from eCommerce long time ago. It all syncs through to eShipper seamlessly.