The Truth Beauty Company
I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'.
Their team did go above and beyond to keep my business though.
Rawas China & Gifts - RoyalGift.ca
I've been working with Ahmad Al Abid for over 3 years and he's always responsive and attentive. He helped me reduce shipping cost and integrated my store to the eShipper app which streamlined my shipping process and made my life much easier. After 4 years of working with him and eShipper I can confidently recommend any business owner to work with him and eShipper. The service is great and extremely reliable. I love the app, I should've made the switch from eCommerce long time ago. It all syncs through to eShipper seamlessly.
Canada Med Supply
Did not integrate very well with Shopify. Created all kinds of headaches for us despite their timely customer service. Loss money on mismatched shipping rates. Deleting app today!
Infinitely Classic IC
Great app that integrates my site to my stock at EShipper without me touching a thing. I am really happy with how EShipper is trying to make the lives of their clients easier.
Thanks Ahmad and team for all your help.
I had some communication and trust issues with the assigned young and fearless "account manager", but Imtiaz (his boss) was involved in the case immediately and resolved it professionally and respectfully.
Honestly, it is a good platform. We've worked with more than 5 similar shipping service providers and eShipper is one of the best for seamless integration with Shopify. The most competitive pricing that we've noticed are UPS and DHL in many cases, and even Purolator once in a while.
Overall I would recommend the service. It's definitely worth trying.
Such a shame that it could have been a 5-star.
E-shipper has been a game changer for us! The cheapest shipping rates (Canada Post, UPS and Purolator) out there and their team is a JOY to work with. Their API also makes it really easy to buy postage since it removes all of the manual data entry and auto sends tracking numbers into Shopify. Can't imagine running our business without it!
AppleCheeks Cloth Diapers
Customer support has been excellent and I am saving money shipping through eShipper! Quite impressed overall.
Awesome customer service and awesome people to work with. Imtiyaz and Zahers are truly helpful everytime. Very user friendly app. Takes away the extra leg work to key in customer credentials while preparing shipping labels. Good discounted shipping rates. Highly recommended
This app was highly recommended by Hiba Ali from eshippers. It saves me the hassle of shipping, it saves me time, money and is very handy! Cant go without it!
I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.