eskra

eskra

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
HI AI LIMITED

Featured images gallery

A reply drafted with the customer's order and tracking details
  • Shopify order details shown under a customer email
  • Turning order and product lookups on or off per inbox
  • Managing linked inboxes from Shopify admin
  • A reply drafted with the customer's order and tracking details
  • Shopify order details shown under a customer email
  • Turning order and product lookups on or off per inbox
  • Managing linked inboxes from Shopify admin

eskra drafts replies to customer emails using your store's real order, tracking and refund details.

Connect the inbox your customers write to and link your Shopify store. When a customer asks where their order is, wants a refund or has a question about a product, eskra finds the matching order, checks your products and store policies, and drafts a reply in your tone. You check every draft and send it yourself from your own address, so nothing goes out without you. eskra works with Gmail, Outlook and any IMAP mailbox, and follows the preferences you set and the changes you make.

Connect the inbox your customers write to and link your Shopify store. When a customer asks where their order is, wants a refund or has a question about a product, eskra finds the matching order, checks your products and store policies, and drafts a reply in your tone. You check every draft and send it yourself from your own address, so nothing goes out without you. eskra works with Gmail, Outlook and any IMAP mailbox, and follows the preferences you set and the changes you make. more
  • Replies with order status, tracking, refunds and returns from your store
  • Answers product and stock questions from your live catalogue
  • Follows your store policies, tone and sign-off
  • Works with Gmail, Outlook or any IMAP inbox, sent from your own address
  • You review and send every reply yourself

Languages

English

Categories

Channels

Workflow automation

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 3 AI drafts a day
  • 1 user
  • Order and product lookups

Pro

$49 / month

or $490/year and save 17%

Features

  • Unlimited AI drafts and inboxes
  • 1 user
  • $15 off your first month (monthly plan)

Teams

$99 / month

or $990/year and save 17%

Features

  • Unlimited AI drafts and inboxes
  • Up to 5 users sharing inboxes
  • $30 off your first month (monthly plan)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by HI AI LIMITED.

Resources

Developer

HI AI LIMITED

UNIT 2A, 17/F GLENEALY TOWER NO.1 GLENEALY CENTRAL, HONG KONG, HK, 00000, HK

Launched

November 9, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • View orders

    All order history for the last 60 days, returns

  • View Shopify admin

    Legal policies

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