Reviews (167)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website visuals, boosting engagement and customer satisfaction. It offers a variety of layouts and customization options, including shoppable galleries and support for images and videos. It's valued for its ease of use and effective customer support, though some note a learning curve. Recommended for its versatility in displaying testimonials, portfolios, and product galleries.

February 4, 2024

This app was exactly what I was looking for! A nice, elegant filterable photo gallery.

The Essential Grid customer support team was very helpful and checked up on my request as well to make sure everything was alright.

Found Family Adventurecrafts
United States
2 days using the app
January 16, 2024

Great app and easy to use. Tech support were extremely helpful when we needed troubleshooting assistance.

Tiny Hearts
Australia
2 days using the app
ShopiDevs replied January 31, 2024

Thanks for the great review! We're glad you found our app easy to use and that our support was helpful when you needed it. If you have any more questions or need assistance, don't hesitate to get in touch. We're here for you!

May 6, 2024

The staff actively and kindly helped me post the video! Thanks to you, I was able to post YouTube shorts well on the homepage. Thank you!!

OH MY PUPPIES
South Korea
2 days using the app
Edited October 2, 2024

great app, just what I needed and very good customer support

iljayael
Netherlands
8 months using the app
August 17, 2024

great customer service!

My Store
United States
20 minutes using the app
March 8, 2024

Serves its purpose well but can be a bit fiddly getting to know the ropes. Customer service responded quickly and helped me with problems of images not showing on mobile.

Toadstools and Teacups
United Kingdom
About 1 month using the app
March 12, 2024

The UI is a bit difficult / advanced, but once you understand the logic it works well.

Lillagunga
Finland
About 1 month using the app
March 6, 2024

easy to use with excellent and really fast response team, I had an issue with the images lightbox and the team responded in minutes and fixed the issue for me, would recommend :)

jason-rufov
Australia
1 day using the app
December 18, 2023

I had a great experience with Essential Grid, thanks to their responsive customer service, particularly from Asif. When I encountered a glitch, Asif responded quickly and resolved the issue efficiently. The app itself is feature-rich and user-friendly, offering good value for its price. Overall, a reliable and cost-effective solution with commendable support.

IrisArtwork
Netherlands
1 day using the app
ShopiDevs replied December 21, 2023

Thanks, IrisArtwork! Delighted you had a great experience with Essential Grid Gallery and Asif's support. If you need help, just chat with us in the app. We're here for you!

May 20, 2024

Amazing customer service and was able to create a portfolio of my work on a page on my website. Thanks!

Natalie Begg
Australia
About 22 hours using the app